Education Coordinator - Respiratory Therapy (Unlicensed)

Role Overview: The position provides clerical, administrative, and operational support within the Respiratory Therapy department, ensuring efficient department functions and exceptional customer service.

Key Responsibilities

• Perform clerical duties including answering phones, scheduling, patient registration, billing, insurance verification, transcription, and records management.
• Lead and train departmental staff on front desk operations, registration, scheduling, and data entry processes.
• Manage charge entry, edits, adjustments, and billing support, ensuring accurate revenue cycle processes.
• Serve as a liaison for physician support activities, including licensure, credentialing, CME tracking, and coordinating meetings.
• Assist with payroll functions, departmental documentation, and maintaining compliance with confidentiality standards.
• Maintain proficiency in healthcare systems such as EPIC and KRONOS, participating in ongoing training.
• Communicate effectively with staff, patients, and providers, ensuring a welcoming environment.
• Handle confidential information, maintain a safe workspace, and support departmental projects.
  
  

Qualifications & Skills

• High School Diploma or equivalent with coursework in administrative skills.
• At least two years of healthcare administrative experience; five years preferred.
• Proficiency in typing, medical terminology, Microsoft Office, and healthcare IT systems.
• Strong organizational, communication, customer service, and multitasking abilities.
• Ability to work independently and collaboratively in a fast-paced environment.
  
  

Core Competencies: Customer service, professionalism, attention to detail, teamwork, problem-solving, adaptability, and initiative.

Physical Requirements: Frequent sitting, standing, walking, and computer use; occasional lifting; effective communication skills.