What are the responsibilities and job description for the Receptionist position at The Vincit Group?
JOB SUMMARY:
The Receptionist is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. This oftentimes includes performing ad hoc administrative duties as needed. Planning, coordinating, and other duties as assigned will also be a function of this position.
EDUCATION:
Required: High school diploma or GED; or equivalent combination of education, training, and experience.
Preferred: Associate Degree in Business or Accounting preferred; or equivalent combination of education, training, and experience.
EXPERIENCE:
Required: 1-3 years of relevant experience
Preferred: 3-5 years of relevant experience
POSITION REQUIREMENT(S): Specialized Skills/License/Certification
Required: Must have strong computer and interpersonal skills, be an effective communicator, work well under time constraints, and demonstrate a high degree of professionalism.
Preferred: Secretarial certification or licensure is a plus.
CORE COMPETENCIES (Essential Job Functions):
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Answer and direct phone calls in a polite and friendly manner
- Keep detailed and accurate records of visitor
- Maintain reception area, meeting rooms and all common areas in a clean and tidy manner at all times
- Provide support and assistance to company functions
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries
- Perform general office duties, such as ordering supplies, maintaining records, and performing basic administrative work.
- Completes special projects upon requests, and other duties may be assigned.