Inside Sales Coordinator

Description

The Village Companies – Consumer Products Division

Who We Are

The Village Companies is a family-owned organization made up of multiple businesses across manufacturing services, amusement, and consumer products. Together, we design, build, and deliver innovative products and experiences enjoyed around the world.

What makes us different? We combine creativity, craftsmanship, and Midwest work ethic to create things most companies only dream about.

Learn more at www.thevillage.bz.

About the Consumer Products Division

The Consumer Products Division is home to iconic brands including SKEE-BALL® Home Arcade and Maverick Hunting. This team blends engineering, product development, and creative design to bring premium entertainment and rugged outdoor products to market. From classic arcade experiences for the home to innovative hunting solutions, we’re passionate about creating products that stand out in both performance and experience.

Located in Pulaski, Wisconsin (just 25 minutes northwest of Green Bay), we’re proud to call a small-town community home—where hard work, teamwork, and having fun go hand in hand.

Why You’ll Love Working Here

We believe work should be more than just a paycheck.

At The Village Companies, you’ll have the chance to:

• Build cool stuff
• Learn new skills and grow your career
• Share ideas and make an impact
• Work in a clean, safe environment
• Enjoy casual attire and real work/life balance
• Be part of a team that supports each other

We call it Happiness at Work—and we mean it.

Perks & Benefits

We generously reward hard work and initiative with a full benefits package designed to support both your career and your well-being, including:

• Medical, Dental, Life & Disability Insurance
• Vision Coverage
• On-site Fitness & Wellness Center
• 401(k)
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Onboarding, training, and development opportunities
• Plus more great perks!

About the Role:

The Inside Sales Coordinator plays a pivotal role in supporting two growing consumer brands: Maverick Hunting and Skee-Ball Home Arcade. This role sits at the intersection of sales execution, dealer support, customer experience, and operational coordination.

From premium hunting blinds and platforms to iconic home arcade games, our products are high-value, high-impact purchases. This position ensures that every order, quote, and dealer interaction reflects the strength of our brands and supports continued revenue growth.

As a key member of a high-performance team, this role partners cross-functionally with Sales, Marketing, Operations, Production, and Logistics to accelerate opportunities, support our dealer network, and deliver a best-in-class experience to retail stores, e-commerce partners, outfitters, and end customers.

Hours & Pay

Schedule: Monday–Friday 8am-4:30pm
Pay Range: $50,000-$70,000 annually 

Key Responsibilities:

Sales & Revenue Support

• Manage the full order lifecycle for Maverick Hunting and Skee-Ball Home Arcade accounts, including quotes, order entry, and fulfillment coordination
• Support inbound dealer and retail opportunities with timely follow-up and accurate pricing execution
• Assist the sales team with promotional programs, seasonal campaigns, and dealer growth initiatives
• Ensure pricing accuracy across dealer programs, promotions, and channel-specific strategies

Dealer & Customer Experience

• Serve as a primary point of contact for retail stores, dealers, outfitters, and e-commerce partners
• Provide proactive order status updates, lead time communication, and issue resolution
• Support parts and service inquiries with strong product knowledge and solution-oriented communication
• Strengthen dealer relationships by delivering consistent, reliable support that reinforces brand trust

Operational & Cross-Functional Coordination

• Align customer purchase orders with production schedules and inventory availability
• Coordinate with Logistics and Production to ensure on-time shipment of large, freight-sensitive products
• Maintain data accuracy within ERP systems (Epicor preferred) and internal reporting tools
• Identify process improvements to increase speed, accuracy, and scalability as both brands grow

Brand & Marketing Collaboration

• Partner with Marketing on outbound dealer initiatives, promotions, and product launches
• Support trade show and industry event coordination
• Help ensure that every customer touchpoint reflects the premium positioning of both brands

Work Environment

• Office-based (95%)
• Limited production floor or warehouse coordination (5%)

Requirements

Education & Experience

• Post-secondary education in Business, Supply Chain, Sales, Marketing, or related field preferred
• 2–4 years of experience in inside sales, sales operations, customer service, or dealer support
• Experience working with consumer products, dealer networks, or retail accounts preferred
• Proficiency in Microsoft Office (Excel required)
• Epicor ERP or similar ERP system experience strongly preferred
• Experience processing orders through EDI, working in systems like SPS Commerce, Rithum, Commerce Hub, all a plus. 

Knowledge, Skills & Competencies

• Revenue-focused mindset with strong understanding of how operational execution supports sales growth
• Detail-oriented with high accuracy standards in pricing, order entry, and fulfillment
• Strong communicator capable of working across Sales, Marketing, and Operations
• Ability to manage multiple priorities in a fast-paced, seasonal business environment
• Customer-first attitude with the confidence to resolve issues quickly and professionally
• Accountable, collaborative team player who thrives in a growth-focused organization
• Understanding vendor compliance requirements
• Managing ship windows and OTIF metrics
• Chargeback research and dispute resolution
• Familiarity with freight class, bill of lading, and ASN accuracy

Travel Requirements

• Occasional travel (5–10%) to support trade shows and industry events

Physical Requirements

• Standard office duties; no special physical requirements

Online applications only. No phone calls or in-person applications please. No relocation assistance available.

The Village Companies is an Equal Opportunity Employer.

Salary : $50,000 - $70,000