What are the responsibilities and job description for the Team Member position at The Ups Store?
About Us
We are a family owned and operated The UPS Store looking to fill full and part-time positions. Candidates will be required to work various shifts during the week Monday to Friday (8:30am to 7:00pm) including some Saturdays (9:00am to 5:00pm) and Sunday occasionally (10:00am to 3:00pm).
Starting pay will be $11.50, once notary is training is completed (about 2 months) you will be raised to $12.50. Monthly performance bonuses of .75- $1.50 are given monthly depending on store sales and performance, based on hours worked.
Job Description
Provide excellent customer service. Be comfortable engaging with customers walking in the door and helping them feel well served. The candidate for this position will delight customers by fast friendly service and informing them about our portfolio of products & services. The candidate and members of his/her team receive and processes packages for shipment, sort mail, operate copiers, fax machines, point-of-sale devices and (upon getting certified) acts as a Notary Public.
** Job Requirements**
- Deliver outstanding customer service to walk-in customers and telephone inquiries.
- Continuously practice good listening skills with customers and leadership.
- Take ownership of the customer's needs and offer viable solutions.
- Take action to learn all product and service offerings, alternative solutions, and industry trends.
- Operate all equipment, software, and devices in an expert fashion and be willing to teach others.
- Maintain a clean and safe working environment.
** Necessary Qualifications/Skills**
- Strong Computer and Internet Skills
- Honest
- Hard Working
- Positive / Good Attitude
- Reliable and Trustworthy
- Professional Appearance
- Ability to lift 50 lbs
- Ability to stand for long periods of time
- Able to work Monday - Sunday on Rotation (Saturday and Sunday is a MUST)
** Hours of Store Operation**
Monday - Friday 8:30am to 7:00pm
SHORT DAY Saturday 09:00am to 5:00pm
Sunday 10:00 am-3:00 pm
Job Types: Full-time, Part-time
Pay: $11.50 - $12.50 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $13