What are the responsibilities and job description for the Print Manager position at The UPS Store?
About The UPS Store
We operate two locally owned and operated The UPS Store locations: one in West Monroe and one in Ruston, Louisiana. Our stores provide shipping, printing, mailbox, and business services to individuals and small businesses in our communities.
Team members work directly with customers in a fast-paced retail environment, helping them ship packages, produce print materials, and solve everyday business needs. Roles may include customer service, print production, sales support, and operations, depending on the position and location.
The Print Manager is responsible for overseeing all print production in the store, from file setup through final output. This role owns print quality, workflow, deadlines, and customer expectations.
You’ll manage day-to-day print operations, ensure jobs are produced accurately and on time, and serve as the in-house expert for print services. This is a hands-on role that requires attention to detail, problem-solving, and the ability to balance speed with quality in a retail environment.
Responsibilities include:
- Managing print production workflows and priorities
- Reviewing customer files for print readiness (size, bleed, resolution, color)
- Operating and maintaining print equipment (digital and wide-format)
- Ensuring consistent print quality and accuracy
- Communicating clearly with customers about timelines, changes, and approvals
- Troubleshooting print issues and reworking jobs when needed
- Supporting associates with print questions and best practices
- Keeping the print area organized, stocked, and running efficiently
This role is ideal for someone who takes ownership of their work, cares about quality, and is comfortable making decisions when things don’t go perfectly. You’ll be trusted to run print production with minimal oversight while working closely with the Center Manager and ownership.
Benefits:
Health Insurance, Vacation & Paid Time Off, Work From Home