What are the responsibilities and job description for the Customer Service Representative position at The UPS Store?
Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to clients, resolving inquiries, and promoting company products or services.
Responsibilities:
- Handle incoming customer inquiries via phone, email, or chat
- Provide accurate information about products and services
- Process orders, returns, and exchanges
- Maintain customer records by updating account information
Skills:
- Strong customer service skills
- Excellent phone etiquette and communication skills
- Ability to analyze customer needs and recommend suitable products or services
- Must be able to lift 50 pounds unassisted
- Must be able to lift up to 100 pounds with assistance
- Must be eligible to become a notary
Join our team and enjoy a supportive work environment, opportunities for career growth, and competitive compensation. If you possess excellent communication skills and a passion for assisting customers, we would love to hear from you!
Job Type: Part-time
Pay: From $17.00 per hour
Work Location: In person
Salary : $17