Demo

Customer Service Associate

The UPS Store
Norfolk, VA Full Time
POSTED ON 9/23/2025 CLOSED ON 11/15/2025

What are the responsibilities and job description for the Customer Service Associate position at The UPS Store?

THE UPS STORE:

The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high School Diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. The UPS Store experience is a plus.

Must be available to work weekends

Required experience: Customer Service: 2 years

Job Type: Part Time

Salary: $13.00-$14.00 HR (based off experience)

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • Employee discount

Ability to Commute:

  • Norfolk, VA 23505 (Required)

Ability to Relocate:

  • Norfolk, VA 23505: Relocate before starting work (Required)

Work Location: In person

Salary : $13 - $14

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