Demo

Controller/Accountant

The UPS Store
The UPS Store Salary
Akron, OH Full Time
POSTED ON 10/26/2026
AVAILABLE BEFORE 1/16/2027

Job Requirements:

Accounting Degree Required

Commercial Real Estate Office Experience

Personal Computer Knowledge and Experience

Experience of Software Applications

QuickBooks Pro or QuickBooks Enterprise Edition required

Microsoft Office includes Word, Excel & Outlook

Knowledge & Experience with billing, invoicing, payroll, banking & financial reports

Excellent Communication Skills

Excellent Interpersonal Skills

Quick Study

Self-Starter with a high degree of enthusiasm

Excellent organizational skills with detail orientation

Willing to work onsite 5days/week - 40 hours 7am-6pm

Must have small business accounting experience

CPA or qualifications with interested to become a CPA

Will need Notary commission


Key Elements of Job:

Personal Accountability

  • Attendance, Reliability, High Degree of Personal & Business Ethics,
  • Confidentiality, Work without Supervision, Leadership, Work with Co-Workers

Communication Skills – Includes Oral, Telephone and Written

Telephone Etiquette :

  • Answer telephone promptly with appropriate greeting
  • Professional Manner
  • Determine nature of call and handle in professional & timely manner

Oral & Written Skills:

  • Speak clearly and professionally
  • Good listening and positive feedback
  • Utilize e-mail as needed and professional manner
  • Business letters concise
  • Reports neat, concise and detailed

Handling of Incoming Calls:

  • Prioritize incoming calls according to subject relating to call
  • Priority requests:
  • Calls demanding agent’s immediate attention
  • May be repeat client or tenants interested in properties
  • Calls to be forwarded directly to agent/manager with an

acceptable turnaround time of one hour

  • Personal Response:
  • Requires direct response, not as time critical, return call by end of business day
  • Assistant should return call if agent unavailable
  • Informational Response
  • Assistant to handle this type of call
  • Assistant prepare personalize letter with requester’s name & address using a mail-merge feature
  • Assistant set an automated response in agent’s e-mail using certain key words in subject line to send requested information

Invoicing & Billing:

  • Prepare invoices and/or billing statements
  • Prepare checks for payment for invoices received
  • Verify invoices are accurate
  • Set follow-up for receipt of payment
  • Maintain log of billing statements/invoices with client name, date billed, amount of invoice & record date paid
  • Keep supervision informed of past due invoices

General Office Duties:

  • Hours of operation – be punctual and ready to start the day on a timely basis
  • Maintain good working relationship with manager & client
  • Plan a daily to do list for discussion with owner to assure listed activities are a priority to owner and assistant
  • Update manager of all communications with clients to maintain continuity of communication between client, assistant & manager
  • Communicate with clients on a weekly basis to inquire of their needs
  • Analyze and prioritize income producing task prior to beginning routine paperwork to insure income producing opportunities are reviewed by manager and assistant
  • Create action plan for special projects that include record of time and cost of all projects for evaluation at end of each year for the following year

Administrative Duties:

  • Maintain a log for each transaction to confirm items are being received and filed properly
  • Run errands, as necessary to assist with the business
  • Perform general tasks, i.e. filing, accepting deliveries, screening phone calls, etc.
  • Maintain follow-up with each tenant after a completed transaction to solicit feedback and provide information with manager/agent

Banking Responsibilities:

  • Match incoming checks with proper account/client
  • Prepare bank deposits
  • Reconcile bank statements
  • Assure expenditures are in accordance with ledger balances
  • Keep supervision informed of balances of internal accounts

Financial Reports:

  • Compile accurate data for financial statements & reports including profit and loss statements and balance sheet
  • Balance financial records/reports
  • Review records & reports for discrepancies
  • Maintain ledgers, records, reports & files
  • Determine time frame for keeping ledgers, records, reports & files
  • Monthly account reconciliations

Property Responsibilities:

  • Maintain records of financial transactions & property maintenance for Tenant and Landlord accounts
  • Process work order requests from tenants, landlord & property manager
  • Contact vendors for written estimates
  • Enter work order into proper system
  • Maintain follow-up on status of work completion
  • Review repair & maintenance invoices to ensure work performed was completed as requested and per estimate
  • Prepare check for vendors
  • Maintain list of vendors, addresses, telephone numbers & contact person
  • General clerical/administrative functions

Lease Coordination:

  • Prepare check list for leases
  • Coordinate leases using checklist
  • Maintain a contact record on forms provided on all tenants with a new or renewing leases
  • Keep strict tabs on deadlines in leases including:
  • Improvements, Inspection deadlines, closing dates
  • Occupancy dates, deposits/funds dispersed
  • Check and follow that client submits all relevant paper work to manager. Prepare check list for needed information

Company Policies/Guidelines:

  • Background checks and drug testing may be required at management discretion
  • Bonding required
  • Cell phones during work hours restricted to family emergencies
  • No Smoking on premises
  • Professional Dress Code:
    • No jeans, tattoos must be covered, no body piercing to be exposed, 2 earrings per ear permitted

Benefits:

Job Training, Employee Discounts, Reduced or Flexible Hours

Salary : $61,107 - $96,490

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