What are the responsibilities and job description for the The UPS Store #2078 Mooresville, NC | Pack & Ship Retail Service position at The UPS Store #2078 Mooresville, NC?
The UPS Store #2078- Shipping Representative
Customer Service for The UPS Store, UPS’s retail location.
Responsibilities:
The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
· Delivers outstanding customer service to walk-in customers and telephone inquiries
· Continuously practices good listening skills with customers, UPS Store team members, and leadership
· Takes ownership of the customer's shipping needs and offers viable solutions
· Takes action to learn all product and service offerings, alternative solutions, and industry trends
· Operates all equipment, software, and devices in an expert fashion and is willing to teach others
· Maintains a clean, organized, and safe working environment
· Performs other duties as assigned
Location:
The UPS Store 2078: 516D River Hwy., Mooresville, NC 28117
Store Hours:
· Monday to Friday: 8a – 6:30p
· Saturdays: 9a – 4:00p
· Sundays: 11a – 4:00p
Pay:
· Pay is every 2 weeks. The week is Sunday to Saturday.
· Starting pay $15
· Monthly Sales Incentive
Benefits:
· Employer Matching 401k
QUALIFICATIONS
· High school diploma or GED required
· Strong computer skills, including Microsoft Office and Adobe Suites
· Outstanding phone skills
· Strong verbal and written communication skills, including spelling and math
· Prompt, reliable, and responsible
· Able to lift 40 pounds
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
People with a criminal record are encouraged to apply
Ability to Commute:
- Mooresville, NC 28117 (Required)
Work Location: In person