What are the responsibilities and job description for the Customer Service Representative position at The UPS Store #1387?
Job Overview
The Center Associate delivers world-class customer service to all retail customers by processing and receiving packages for courier shipment, operating copiers, fax machines, laminating machines and point-of-sale devices. Center associates expertly advise our valued customers by providing accurate information on our array of products, services and best value options and exhibit confidence by knowing best practices related to the industry. We train our center associates in all of our products and services with hands on, on-site training to equip them with great knowledge, technique and skills.
Various Duties
- Assist customers in finding products and making purchasing decisions
- Maintain a clean and organized work area
- Process transactions accurately using Point of Sale (POS) systems
- Provide exceptional customer service before, during, and after the sale
- Monitor and manage inventory levels, restocking as needed
Qualifications
- Must be able to lift and carry 50 pounds.
- Must have basic computer knowledge and skills
- Previous experience in retail sales or customer service preferred
- Strong communication skills with the ability to engage customers effectively
- Ability to work in a fast-paced environment while maintaining attention to detail
- Must be available to work some Saturdays and Sundays
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $15 - $17