What are the responsibilities and job description for the Admissions Counselor I -MSSC position at The University of Texas at El Paso?
Position Information
Hiring Department: Military Services
Reports To: Senior Director
Job Location: On-site; El Paso, TX
Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.
Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends
FLSA status: Exempt
Earliest Start Date: As soon as possible.
Salary: $35,568 annually.
Required Application Materials
Under the general supervision of the Director (department head), serves as the Military Student Success Centers (MSSC) representation at Fort Bliss military installation by providing DOD Federal & state Tuition Assistance in addition to VA educational benefit assistance to members of the various branches of active duty servicemembers, veterans, and their dependents through close adherence to stated policies, procedures and regulations of the Department of Defense, Department of Veteran Affairs, federal/state government, and University. This position requires extreme attention to detail, exceptional problem-solving skills, and the ability to work in a team environment.
Statement Of Duties And Responsibilities
Act as a liaison from the UT EP Military Student Success Center at the Fort Bliss military installation.
Keeps office hours at Fort Bliss for 2-3 days a week (discretion of department head).
Conducts active-duty unit briefs at the discretion of the Fort Bliss education office.
Attends meetings and functions put forth by the Fort Bliss education office.
Attends all Fort Bliss Transition Assistance Program (TAP) weekly career fairs.
Serves as a VA School Certifying official/ Hazlewood processing during high tempo enrollment periods
Serves as one of the points of contact for all activities that UTEP might conduct on the Fort Bliss military installation.
Assists active duty/veterans/dependents in the VA benefit application process and DOD Tuition Assistance programs (TA).
Processes TA vouchers in addition to VA education benefits. Ensures necessary documents are submitted, calculates tuition and fees, and performs data entry as necessary via UT EP centric systems such as Perceptive Content, Banner, Goldmine, and Federal systems such as VA Enrollment Manager (EM), DOD tuition assistance portals.
Processes VA education benefits for 4,000 students during high tempo and turnover times.
Processes various internal TANA reports, submits updates to enrollment certifications and grades.
Resolves problems regarding TANA eligibility and payment of TANA benefits.
Maintains knowledge of various benefits, TAMA legislation changes, services available and regulations governing their administration.
Processes incoming VA debt letters in collaboration with Student Business Services.
Answers questions in person, over the telephone, and e-mail regarding MSSC and TANA related inquiries, program policies, practices, and operations.
Provides active duty/veterans/dependents with benefit counseling, coordination of services, admissions and program of study inquiries and policy advocacy.
Assists active duty/veterans/dependents in preparation of appropriate benefits claim forms and other documentation in relation to education benefits.
Assists in resolving problems encountered by active duty/veterans/dependents by seeking out information as necessary.
Composes, prepares, proofreads confidential correspondence, reports, and other complex documents; files correspondence and other reports; acts as custodians of university documents and records.
Assists with external audits, including preparation of files for auditors' visits.
Organizes, conducts, and participates in receptions, college fairs, and other special programs/events.
Assists with orientation sessions/welcome days for new students, transfer students, and parents.
Assists with the development of promotional and training materials.
Aids in the training of new employees within the department (if necessary).
Assists in seeing students and working additional hours during peak periods.
Serves as liaison to VA regional offices, University departments or administrative areas.
Knowledge of all Microsoft Office software and able to learn and use institutional software systems.
Complies with all State and University policies.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Qualifications
Education: Bachelor's Degree from a 4-year accredited university of college
and
Experience: Two years of experience, related to the statement of duties and responsibilities; or equivalent combination of education and experience
Why Pick UTEP
The University of Texas at El Paso (UTEP ) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.
UTEP is America’s leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and doctoral degree programs at the only open-access, top-tier research university in America.
This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan . Built around the institution’s core strengths—its location, its people, its supportive culture, and its community partnerships—the plan lays out a bold vision for the next decade, aimed at maximizing the University’s regional impact and national stature.
What UTEP Offers
Miner Perks and Benefits
Additional Information
Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.
The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code
While performing the duties of this job, the employee must frequently sit. The employee must regularly walk and stand; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25 pounds.
The noise level for this work environment is usually moderate.
In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.
The University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu , or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.
For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu .
Hiring Department: Military Services
Reports To: Senior Director
Job Location: On-site; El Paso, TX
Posting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.
Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends
FLSA status: Exempt
Earliest Start Date: As soon as possible.
Salary: $35,568 annually.
Required Application Materials
- Resume
- Cover Letter
- List of three references
Under the general supervision of the Director (department head), serves as the Military Student Success Centers (MSSC) representation at Fort Bliss military installation by providing DOD Federal & state Tuition Assistance in addition to VA educational benefit assistance to members of the various branches of active duty servicemembers, veterans, and their dependents through close adherence to stated policies, procedures and regulations of the Department of Defense, Department of Veteran Affairs, federal/state government, and University. This position requires extreme attention to detail, exceptional problem-solving skills, and the ability to work in a team environment.
Statement Of Duties And Responsibilities
Act as a liaison from the UT EP Military Student Success Center at the Fort Bliss military installation.
Keeps office hours at Fort Bliss for 2-3 days a week (discretion of department head).
Conducts active-duty unit briefs at the discretion of the Fort Bliss education office.
Attends meetings and functions put forth by the Fort Bliss education office.
Attends all Fort Bliss Transition Assistance Program (TAP) weekly career fairs.
Serves as a VA School Certifying official/ Hazlewood processing during high tempo enrollment periods
Serves as one of the points of contact for all activities that UTEP might conduct on the Fort Bliss military installation.
Assists active duty/veterans/dependents in the VA benefit application process and DOD Tuition Assistance programs (TA).
Processes TA vouchers in addition to VA education benefits. Ensures necessary documents are submitted, calculates tuition and fees, and performs data entry as necessary via UT EP centric systems such as Perceptive Content, Banner, Goldmine, and Federal systems such as VA Enrollment Manager (EM), DOD tuition assistance portals.
Processes VA education benefits for 4,000 students during high tempo and turnover times.
Processes various internal TANA reports, submits updates to enrollment certifications and grades.
Resolves problems regarding TANA eligibility and payment of TANA benefits.
Maintains knowledge of various benefits, TAMA legislation changes, services available and regulations governing their administration.
Processes incoming VA debt letters in collaboration with Student Business Services.
Answers questions in person, over the telephone, and e-mail regarding MSSC and TANA related inquiries, program policies, practices, and operations.
Provides active duty/veterans/dependents with benefit counseling, coordination of services, admissions and program of study inquiries and policy advocacy.
Assists active duty/veterans/dependents in preparation of appropriate benefits claim forms and other documentation in relation to education benefits.
Assists in resolving problems encountered by active duty/veterans/dependents by seeking out information as necessary.
Composes, prepares, proofreads confidential correspondence, reports, and other complex documents; files correspondence and other reports; acts as custodians of university documents and records.
Assists with external audits, including preparation of files for auditors' visits.
Organizes, conducts, and participates in receptions, college fairs, and other special programs/events.
Assists with orientation sessions/welcome days for new students, transfer students, and parents.
Assists with the development of promotional and training materials.
Aids in the training of new employees within the department (if necessary).
Assists in seeing students and working additional hours during peak periods.
Serves as liaison to VA regional offices, University departments or administrative areas.
Knowledge of all Microsoft Office software and able to learn and use institutional software systems.
Complies with all State and University policies.
Other duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Required Qualifications
Education: Bachelor's Degree from a 4-year accredited university of college
and
Experience: Two years of experience, related to the statement of duties and responsibilities; or equivalent combination of education and experience
Why Pick UTEP
The University of Texas at El Paso (UTEP ) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.
UTEP is America’s leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 26,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor’s, master’s and doctoral degree programs at the only open-access, top-tier research university in America.
This is an especially exciting time to join UTEP as it advances the goals of its 2030 Strategic Plan . Built around the institution’s core strengths—its location, its people, its supportive culture, and its community partnerships—the plan lays out a bold vision for the next decade, aimed at maximizing the University’s regional impact and national stature.
What UTEP Offers
Miner Perks and Benefits
- Benefit Package includes: Medical, Prescription, Life Insurance and Wellness platform
- Voluntary Benefits: Dental, Vision, Additional life insurance, UT Flex, Short and Long - term disability plans
- Retirement Programs
- Longevity Pay
- Paid Vacation & Sick Leave
- Paid Holidays
- Employee Discounts & Perks
- Employee Education Assistance program
- And much more! Visit our Benefits Summary Page for more information on our additional benefits.
Additional Information
Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.
The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents’ performance objectives as outlined by the incumbents’ immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code
- 51.215, which authorizes the employer to obtain criminal history record information. A valid driver’s license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.
While performing the duties of this job, the employee must frequently sit. The employee must regularly walk and stand; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 25 pounds.
The noise level for this work environment is usually moderate.
In keeping with its access, excellence, and impact mission, The University of Texas at El Paso is committed to a learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.
The University of Texas at El Paso is an Equal Opportunity Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee’s or prospective employee’s right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at titleix@utep.edu , or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 223C.
For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at eoaa@utep.edu .
Salary : $35,568