What are the responsibilities and job description for the Advising Operations Coordinator position at The University of North Carolina Greensboro?
Position Type
Staff
Position Eclass
EZ - EHRA Non - Exempt Permanent
University Information
Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.
Primary Purpose of the Organizational Unit
The College of Arts and Sciences Advising Center (CASA) provides comprehensive undergraduate advising to all first-year students majoring in the College of Arts and Sciences. CASA also supports transfer and readmitted students during the Winter and Summer advising periods.
Position Summary
The Advising Operations Coordinator serves as the first point of contact for the College of Arts and Sciences Advising (CASA) office, providing front-line support and assisting students, families, faculty, staff, and campus partners with questions, concerns, and advising-related needs. This position supports the Director and Associate Director by coordinating office communications regarding academic policies, procedures, and practices; providing timely and accurate assistance to students and making appropriate referrals to other University offices when needs fall outside CASA’s scope of services; creating and reviewing student reports and coordinating advisor assignments for students served by the CASA Advising Center; and assessing CASA student services while identifying and planning for changes in equipment, funding, space utilization, technology, and human resource support to enhance office operations and the student experience.
Minimum Qualifications
- Bachelor’s degree
Additional Required Certifications, Licensures, and Certificates
Preferred Qualifications
- Excellent communication skills; Excellent organizational skills; Excellent teamwork; Experience with Banner Student & Banner HR; Proficiency with Excel.
Special Instructions to Applicants
Recruitment Range
$43,000 - $45,175
Org #-Department
CAS Advising Center (CASA) - 12223
Job Open Date
08/03/2026
For Best Consideration Date
Job Close Date
08/17/2026
Open Until Filled
No
FTE
1.000
Type of Appointment
Permanent
If time-limited, please specify end date for appointment.
Number of Months per Year
12
FLSA
Non-Exempt
Salary : $43,000 - $45,175