Pool Supervisor

JOB TITLE: Pool Supervisor

REPORTS TO: Pool Manager, Assistant General Manager

DEPARTMENT: Pool

LOCATION: The Union League Golf Club at Torresdale (3801 Grant Ave, Philadelphia, PA 19114)

This is a seasonal position.

Responsibilities

The Pool Supervisor is responsible for the daily operation of the pool facility, ensuring a safe, clean, and highly engaging member experience. This role oversees lifeguard staff, facility readiness, and aquatics operations while also managing all Food & Beverage service at the pool, including bar operations, inventory control, and service execution.

The Pool Supervisor plays a key role in delivering a hospitality-driven experience by maintaining strong visibility on the deck, supporting team members, and ensuring all service and facility standards are consistently met.

Core Responsibilities

Facility & Operations Management:

• Oversee the daily setup and breakdown of the pool facility, ensuring readiness for service each day
• Maintain a clean, organized, and safe environment across the entire pool complex
• Monitor pool conditions, including water chemistry, and ensure all logs and compliance standards are met
• Assist with preventative maintenance and communicate repair needs promptly
• Support seasonal opening, closing, and winterization of the pool facility
  
  

Food & Beverage Operations

• Oversee all poolside Food & Beverage service, including bar operations
• Maintain proper inventory levels of all beverage products; conduct regular counts and communicate ordering needs
• Ensure bar is properly stocked, organized, and operating efficiently at all times
• Maintain knowledge of the pool menu and ensure staff can accurately communicate offerings to members
• Support service execution, including understanding seat numbers and table flow to ensure accurate and timely service
• Collaborate with culinary and management teams on menu updates, specials, and service improvements
• Ensure all alcohol service is compliant with RAMP certification standards
  
  

Staff Leadership & Development

• Assist in hiring, onboarding, training, and scheduling of pool and lifeguard staff
• Supervise daily staff performance, including rotations, breaks, and assignments
• Provide clear direction through opening, closing, and daily checklists
• Maintain a positive, team-oriented environment with a strong focus on accountability and service
• Coach staff on safety, service standards, and member engagement
  
  

Member Experience & Safety

• Promote a safe and welcoming environment for all members and guests
• Enforce all pool rules, policies, and procedures in a professional manner
• Maintain a visible presence on the pool deck to engage with members and anticipate needs
• Respond to and manage emergency situations in accordance with established protocols
• Deliver a high level of hospitality that aligns with club standards
  
  

Facility Cleanliness & Coordination

• Ensure pool deck, seating areas, and service stations remain clean and well-maintained throughout the day
• Assist with the upkeep and cleanliness of locker rooms
• Coordinate with Housekeeping to address cleanliness standards and respond to problem areas in real time
  
  

Programming & Events

• Assist in the planning and execution of pool programs, activities, and special events
• Collaborate with management and marketing teams to promote events and seasonal offerings
• Contribute ideas for food and beverage features and poolside activities
  
  

Administrative & Strategic Support

• Assist with budgeting, forecasting, and operational planning in partnership with senior leadership
• Maintain accurate records related to pool operations, staffing, and inventory
• Support departmental initiatives, including technology, communications, and process improvements
  
  

Skills And Requirements

• Current Red Cross Lifeguard Certification (preferred)
• CPR / First Aid / AED Certification (preferred)
• RAMP Certification required
• Strong leadership and organizational skills
• Excellent communication and interpersonal abilities
• Knowledge of Food & Beverage service operations
• Ability to multitask in a fast-paced, member-focused environment
• Professional demeanor with a strong hospitality mindset
• Working knowledge of POS systems
• Torresdale has several mandatory workdays for all staff. 2026 dates listed below:
• Easter - Sunday, April 5th
• Run for the Roses – Saturday, May 2nd
• Mother’s Day - Sunday, May 10th
• Junior Member Invitational – Friday June 5th and Saturday June 6th
• Memorial Day Weekend – Friday May 22nd – Monday May 25th
• Father’s Day – Sunday June 21st
• Labor Day Weekend – Friday September 4th – Monday September 7th
• End of Summer Bash 250th! – Sunday September 6th
• Men’s Member Guest Weekend – Thursday September 17th - Saturday September 19th
• Fall Harvest – Saturday October 10th
• Thanksgiving - Thursday, November 26th
• Santa Lunch – Saturday December 12th
• Seven Fishes – Saturday December 19th and Sunday December 20th
• NYE Kids Bash – Thursday December 31st
  
  

Compensation

• Fair wages and safe working environment
• Employee meals
• Energetic, multi-faceted, team-oriented work atmosphere
• Exposure to a national market
• Opportunities of promotion from within
• Educational funding for employees and Scholarship opportunities for employee children and grandchildren
• Uniforms (for uniformed employees)
• 401k retirement plan with employer match of up to 6% once required hours are met (for full-time and part-time employees)