Bar & Lounge Server Assistant

It is the responsibility of the Bar & Lounge Server Assistant to help maintain an impeccable appearance and the smooth operations of the Bar & Lounge. Duties will include bussing and resetting tables, maintaining floor presence to observe and anticipate guest needs, and assisting Servers and Bartenders throughout the shift.

Job Requirements:

• Report to work at the scheduled time, neatly groomed & in line with all Umstead Grooming Standards.
• Maintain a clean environment conducive to the service of alcoholic and non-alcoholic beverages as well as 
• food.
• Retain full knowledge of food and beverage menus.
• Maintain floor presence throughout the entire lounge and terrace area by circulating routinely.
• Maintain an attractive and safe environment by keeping the Lounge and Terrace free of debris at all times.
• Assist Bartenders and Servers as needed.
• Assist in bussing and resetting tables in the dining room, outdoor terrace, and lounge.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and 
• requests.
• Consistently perform tasks with little direct supervision.
• Work harmoniously and professionally with co-workers and supervisors. 
• Complete side work and stocking in a clean and timely matter on a daily basis.
• Assist in the clearing and resetting of tables, and transport of food to and from kitchens as needed.
• Coordinate activities with team members to execute a smooth flowing dining experience for guests.
• Display a cordial, accommodating, and hospitable disposition while interacting with guests.
• Transport supplies as needed.
• In addition, other duties may be required as directed by your Manager.

Physical Requirements:

• Most work tasks are performed indoors though there will be also be restaurant seating as well as cocktail tables 
• outdoors on the terrace.
• Physical ability to walk and handle trays, food items, glasses, etc. in a safe and constructive manner for at least 4 
• hours at a time. 
• Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely 
• basis.
• Must be able to lift up to 20 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally.
• Requires manual dexterity to use and operate all necessary equipment. 
• Ability to stand and walk for prolonged periods.
• Ability to read, write and communicate effectively in English, both written and oral.
• Ability to use hotel point-of-sale computer systems.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical setting:

• Fine dining restaurant

Schedule:

• 8 hour shift
• Night shift
• Weekend availability

Supplemental pay types:

• Tips

Experience:

• Serving Experience: 1 year (Preferred)
• Restaurant Experience: 1 year (Preferred)