Lido Server 

Department: Food & Beverage
Reports To: Food & Beverage Manager / Assistant General Manager
Level: Line

We're Seeking an Exceptional Server

At The Standard Spa, Miami Beach, hospitality is more than service—it's creating memorable moments. Lido Bayside Grill is one of Miami's most iconic waterfront dining destinations, where guests come to enjoy fresh coastal cuisine, handcrafted cocktails, and breathtaking bay views in a relaxed yet elevated atmosphere.

We're seeking a warm, engaging, and service-driven Server to join our team. This role is responsible for creating exceptional dining experiences through genuine hospitality, menu expertise, attention to detail, and personalized guest service.

The ideal candidate is energetic, professional, and passionate about creating experiences that keep guests coming back.

Why You'll Love Your New Lifestyle

We offer a benefits package designed to ensure you feel as taken care of as the guests you're serving.

Wellness & Lifestyle

• Complimentary Access to our Spa & Gym Facilities
• Up to 3 fitness classes per week including yoga, pilates, and bootcamp
• Exclusive Spa Discounts on treatments and services
• Designated Employee Pool Days during the summer

Dining & Retail Perks

• Restaurant Discounts throughout the property
• Boutique Discounts on retail items and essentials

Health & Financial Benefits

• Medical, Dental & Vision Coverage
• Company-paid Life Insurance
• Short-Term & Long-Term Disability Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off beginning on day one
• Eight Paid Holidays, including a Floating Holiday

Culture & Growth

• Complimentary Employee Meals
• Growth and advancement opportunities within a lifestyle-driven hospitality brand
• Team celebrations, trainings, and employee appreciation events
• Work alongside some of Miami's most talented hospitality professionals

Work where hospitality, wellness, and community come together... every day.

Position Summary

The Server is responsible for delivering exceptional food and beverage service to guests at Lido Bayside Grill. This position serves as a hospitality ambassador for The Standard, creating memorable experiences through attentive service, menu knowledge, and genuine guest engagement.

Servers are responsible for maintaining service standards, accurately processing orders, handling payments, and ensuring guests receive a seamless dining experience from arrival to departure while embodying The Standard's playful, welcoming, and service-driven culture.

Key Responsibilities

Guest Experience & Hospitality

• Welcome every guest with warmth, professionalism, and genuine hospitality.
• Build meaningful connections with hotel guests, members, and local patrons.
• Anticipate guest needs and provide thoughtful, personalized service.
• Create memorable dining experiences that encourage repeat visits.
• Respond to guest concerns promptly and professionally, escalating issues when appropriate.
• Maintain a positive, energetic, and guest-focused attitude throughout every shift.

Food & Beverage Service

• Possess thorough knowledge of all food menus, cocktails, wines, beers, spirits, and daily specials.
• Guide guests through the menu and make thoughtful food and beverage recommendations.
• Accurately enter food and beverage orders into the POS system.
• Ensure all orders are delivered accurately and in a timely manner.
• Monitor tables throughout the dining experience to anticipate guest needs.
• Present and serve food and beverages according to The Standard's service standards.
• Properly open and serve wine following established procedures.

Operational Responsibilities

• Complete opening, closing, and side-work responsibilities.
• Maintain clean, organized, and fully stocked service stations.
• Process guest payments accurately using established cash handling procedures.
• Assist with table maintenance, resetting, and overall restaurant cleanliness.
• Communicate effectively with the kitchen, bartenders, food runners, and management to ensure smooth service.
• Support teammates during busy service periods.

Standards & Compliance

• Follow all company policies, SOPs, and service standards.
• Maintain professional grooming and appearance standards.
• Adhere to food safety, sanitation, and responsible alcohol service regulations.
• Maintain complete knowledge of menu ingredients, allergens, and preparation methods.
• Report guest concerns, safety issues, or operational challenges to management promptly.

Required Skills & Qualifications

• Previous serving experience in a restaurant, hotel, resort, or hospitality environment preferred.
• Experience in upscale, luxury, or high-volume dining environments preferred.
• Strong food, wine, cocktail, and beverage knowledge preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask while maintaining exceptional attention to detail.
• Experience using POS systems preferred.
• Strong guest recovery and problem-solving abilities.
• Fluent in English; Spanish preferred.
• Flexible schedule including mornings, evenings, weekends, and holidays.

Core Competencies

• Guest Service Excellence
• Hospitality & Relationship Building
• Food & Beverage Knowledge
• Communication
• Teamwork & Collaboration
• Attention to Detail
• Adaptability
• Time Management
• Professionalism
• Sense of Urgency

Physical Requirements

• Ability to stand and walk continuously for extended periods.
• Ability to work indoors and outdoors in varying weather conditions.
• Ability to lift, push, pull, and carry up to 25 pounds.
• Frequent bending, reaching, kneeling, and walking throughout the restaurant.
• Ability to safely carry food trays, beverages, and service equipment.
• Ability to work flexible schedules including weekends, holidays, and peak business periods.

What Makes This Role Special

Lido Bayside Grill is one of Miami's most iconic waterfront restaurants, where locals, hotel guests, and members come together to enjoy exceptional food, handcrafted cocktails, and unforgettable views of Biscayne Bay. As a Server, you'll play an integral role in creating the welcoming, vibrant atmosphere that defines The Standard. Every interaction is an opportunity to build genuine connections and deliver hospitality that's anything but standard.

Requirements

• Knowledge of drink recipes, Standard Signature drinks and wine lists.
• Working knowledge of POS system and cashiering.
• Understanding: Ability to read, comprehend and carry out instructions according to established procedures.
• Comprehension: Excellent command of the English language. Multi-lingual is helpful but not required.
• Organizational Skills: Work efficiently, utilize multi-tasking and task prioritization skills.
• Service: Level of service consistent and uniform in accordance with established standards per SOPs.
• Hygiene and Sanitation: adherence to uniform, grooming and personal hygiene standards and expectations per SOPs. Ongoing cleaning and maintenance of workstation according to established procedure.
• Punctuality: Adherence to posted schedule and arrival time. Attendance at mandatory meetings when scheduled.
• Responsibility: Personal comportment in line with Standard, Miami policies, standards and expectations. While on the floor identify and report real or potential problem situations to Management immediately.

Physical Requirements:

• Ability to stand/walk for long periods of time.
• Work in variable weather conditions
• Ability to lift/push/pull 25 lbs.