Pool Server

Pool Server

The Standard Spa, Miami Beach

At The Standard Spa, Miami Beach, the pool is more than just a place to swim, it’s the heart of our social scene. From sunrise lounging to sunset cocktails, our guests come for the vibe and stay for the service. We’re looking for a Pool Server who embodies our easygoing yet refined spirit, someone who delivers attentive, genuine service while keeping the pool area running smoothly.

The Role:

The Pool Server is responsible for providing exceptional food and beverage service to guests in the pool and surrounding areas. This role ensures a seamless and elevated experience by anticipating guest needs, maintaining cleanliness and organization, and delivering consistent, high-quality service that reflects The Standard’s standards of hospitality.

What You’ll Be Doing:

• Provide warm, professional, and engaging service to all guests on the pool deck.

• Take food and beverage orders accurately and enter them promptly into the POS (Micros).

• Deliver food and drinks efficiently, ensuring correct presentation and guest satisfaction.

• Maintain the cleanliness and organization of assigned stations and pool areas.

• Ensure wait stations are properly set and stocked according to SOPs.

• Complete all required side work before, during, and after each shift.

• Review daily menus, specials, and 86 lists to remain fully informed.

• Confidently describe menu items, ingredients, and wine selections per training standards.

• Properly open and serve all wine, water, and bottled beverages.

• Handle all forms of payment accurately and follow cash-handling procedures.

• Communicate effectively with bartenders, runners, and kitchen staff to ensure timely service.

• Follow all service standards, safety guidelines, and The Standard Spa expectations.

• Assist teammates as needed—teamwork keeps the deck flowing.

Qualifications

• 3 years experience in food and beverage service, preferably in a pool, resort, or high-volume outdoor environment.

• Knowledge of basic food and beverage service procedures and point-of-sale systems (Micros experience a plus).

• Excellent communication and interpersonal skills.

• Strong attention to detail and the ability to multitask in a fast-paced environment.

• Positive attitude, professional appearance, and genuine enthusiasm for guest service.

• Must be 21 years of age or older to serve alcoholic beverages.

Physical Requirements

• Ability to stand and walk for up to 8 hours per shift.

• Frequent bending, kneeling, and stretching as part of daily duties.

• Must be able to push, pull, move, carry, and lift up to 40 lbs.

• Ability to grasp, turn, and handle trays, glassware, and service items safely.

• Comfortable working outdoors in varying temperatures and weather conditions.