Resident Services Coordinator - Memory care

Description

Welcome to the next generation in senior living, The Springs Living.

Our purpose at The Springs at Happy Valley is to change the way people think, feel and experience senior living. We’ve taken the time and care, to create handcrafted communities for seniors and their families. All of our communities offer warm and inviting environments that enhance people's lives, and offer quality services and genuine solutions for seniors.

Job Description

The Resident Services Coordinator will support the Memory Care Coordinator with contact for residents, families, and staff regarding resident care needs. The RSC must be an excellent communicator as they need to ensure all parties are appropriately informed. In this position, you will work closely with the Health Services Administrator, MCC, RSC’s, and community nurses to ensure the accuracy of care for our treasured residents.

Duties Include

• Assisting MCC with resident service plans
• Assuring our team of Caregivers and Med Techs are appropriately trained and supported
• Health Services employee scheduling and on-call rotation assistance
• Performance management and staff development
• Collaborating with life enrichment staff on planning activity programs for Memory Care
  
  

Qualifications

• At least 18 years of age
• Previous Med Tech or Caregiver experience
• Professional experience working with senior populations with dementia
• Prior experience working in senior living, preferably involving medication administration
• Ability to pass criminal background and pre-employment drug test
• Must have weekend availability
  
  

We hire people with vision, leadership, and a commitment to “doing it right.” Because our employees and residents deserve the very best, the right candidate must be nurturing with employees, residents, and families and be passionate to support, inspire and lead our team towards excellence every day.

Traits Of a Successful Candidate

• Excellent attendance and flexibility to work as needed
• Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
• Ability to maintain focus in a fast-paced environment
• Excellent interpersonal and team-building skills
• Sincere appreciation for elders and observable respect for caregivers, med techs and the important work they do
• Ability to effectively present information and respond to questions from groups of managers, residents, employees, and the general public.
• Ability to read, analyze, and interpret charting standards, physician orders, or administrative regulations
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to prioritize, organize, and delegate assignments.
• Ability to interpret a variety of instructions furnished in written, oral, electronic, or schedule form.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  
  

This position is part of the greater health services team supporting senior residents in assisted living and memory care. The team includes the memory care coordinator, AL resident services coordinators, RN director of health services, community RN and LPN, and health care administrator.

Job Type: Full-time

Benefits

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
  
  

Schedule

• Day shift
• Weekends as needed