Inside Sales Manager

Position Overview:

The Inside Sales Manager is responsible for overseeing the company’s lead generation and sales support functions. This role manages a team of sales support reps. responsible for identifying and qualifying leads, maintaining CRM and pipeline integrity, coordinating follow-up activities with the sales team, and launching proactive sales campaigns.

This is a hands-on role combining team leadership, operational management, sales process coordination, and business development support. The ideal candidate is highly organized, data-driven, proactive, and capable of building scalable processes in a fast-paced entrepreneurial environment.

Key Responsibilities

Team Leadership & Oversight

• Manage and mentor a team of lead generation and sales support representatives
• Establish daily and weekly performance metrics for lead sourcing, qualification, follow-up, and pipeline activity
• Foster a culture of accountability, responsiveness, and continuous improvement
• Proficiently mastering our product line, CRM, and internal systems, enabling effective training and knowledge transfer
  
  

Lead Generation & Pipeline Management

• Oversee lead research activities across multiple platforms and databases
• Ensure consistent flow of qualified leads to the sales organization
• Maintain CRM accuracy and ensure proper tracking of all leads, opportunities, and customer interactions
• Monitor lead conversion rates and pipeline progression
  
  

Sales Coordination & Follow-Up

• Coordinate closely with the sales team to ensure timely outreach and follow-up on incoming and outbound leads
• Track sales activity and ensuring opportunities are progressing through the pipeline
• Help identify stalled opportunities and recommend re-engagement strategies
  
  

Sales Campaign Execution

• Direct research and lead generation efforts using platforms like Construct Connect, Dodge, and ZoomInfo
• Develop and launch outbound sales campaigns targeting key industries, customer segments, and strategic opportunities
• Coordinate email outreach, prospecting initiatives, and lead nurturing campaigns
• Analyze campaign performance and optimize messaging, targeting, and conversion rates
  
  

Reporting & Analytics

• Produce regular reports on lead generation performance, pipeline health, campaign effectiveness, and sales activity
• Provide actionable insights to leadership regarding trends, opportunities, and operational improvements
• Monitor KPIs including lead volume, response time, conversion rates, and sales pipeline metrics
  
  

Process Improvement

• Build and improve scalable lead management and sales support processes
• Implement best practices for CRM usage, reporting, and sales workflow management
• Identify automation opportunities to improve efficiency and visibility
  
  

Qualifications

• 4 years of progressive experience in sales operations, sales support, lead generation, business development, or inside sales management, preferably within the building materials sector
• Deep expertise in sales process management and data analytics
• Exceptional communication, leadership, and management skills change
• Strong MS Applications and CRM experience (Salesforce, HubSpot, Zoho, or similar)
• Strong analytical and problem-solving abilities
• Comfortable operating in a fast-moving company environment
  
  

Preferred Experience

• Experience with outbound sales campaigns and prospecting tools
• Familiarity with platforms such as ZoomInfo, LinkedIn Sales Navigator, Apollo, or similar tools
• Experience building reporting dashboards and sales tracking systems
  
  

Compensation:

• Base Salary: $100-120k (Based on experience)
  
  

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