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Director of Food And Beverage

The Shore and Country Club
Norwalk, CT Full Time
POSTED ON 4/5/2026
AVAILABLE BEFORE 9/30/2026

The Shore and Country Club is seeking a dynamic and experienced Director of Food & Beverage to lead all dining and bar operations.


This role oversees a $2M food and beverage operation across multiple seasonal outlets, including two dining rooms, two bars, and a busy cafe. The Director will lead a team ensuring a culture of hospitality and service excellence, operational efficiency, and exceptional member experience.


The Director of F&B is responsible for delivering a consistent, high-quality member dining experience, while effectively managing operations, team performance, and financial results. This is a hands-on leadership role requiring strong floor presence, attention to detail, and the ability to build relationships with members and staff.


Key Responsibilities


Leadership & Team Development

  • Recruit, train, and develop a high-performing front-of-house team
  • Foster a positive, accountable, and hospitality -driven culture
  • Lead by example through visible, active presence on the floor
  • Conduct performance evaluations and provide ongoing coaching and feedback
  • Develop seasonal staffing plans and manage onboarding of seasonal employees


Operations Management

  • Oversee all daily operations across dining rooms and bar outlets
  • Ensure consistent execution of service standards and member experience
  • Maintain a clean, safe, and organized environment in compliance with health regulations
  • Effectively manage seasonal transitions, including opening and closing of outlets


Member Experience

  • Build strong relationships with members, recognizing preferences and engaging personally
  • Ensure a welcoming, personalized, and high-quality dining experience
  • Address feedback and service issues promptly and professionally
  • Maintain a strong presence during peak service periods and club events


Financial Oversight

  • Participate in the development and management of the annual F&B budget
  • Manage labor costs through effective scheduling and staffing strategies
  • Monitor sales performance, cost controls, and operational efficiency
  • Utilize systems such as Paycom for scheduling, payroll, and time management


Beverage Program Management

  • Oversee all aspects of the beverage program, including menu development, pricing, and inventory
  • Ensure proper controls, ordering, and monthly inventory processes
  • Maintain compliance with all state liquor laws and staff certifications (TIPS)
  • Continuously enhance the bar experience to meet member expectations


Collaboration & Communication

  • Work closely with the Executive Chef to ensure alignment between front and back of house
  • Participate in regular leadership meetings to support overall club operations
  • Collaborate with other departments (pool, marina, racquets) to ensure coordinated service where applicable


Marketing & Engagement

  • Contribute to club communications, including newsletters and dining promotions
  • Develop staff incentive programs aligned with service quality and financial goals
  • Support initiatives that increase member engagement and dining participation


Expectations

  • Maintain flexibility in schedule, including evenings, weekends, and holidays during the season
  • Demonstrate professionalism, energy, and a strong hospitality mindset
  • Lead with accountability and maintain high standards for service and team performance
  • Communicate effectively across all levels of the organization


Qualifications:

  • Minimum of 3–5 years of progressive management experience in a restaurant, hotel, resort, or private club
  • Proven leadership ability in a high-volume, hospitality -focused environment
  • Strong financial and operational acumen
  • Excellent communication, organizational, and interpersonal skills
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Extensive knowledge of beverage and wine service; beverage certifications are preferred.


This position requires the ability to perform essential job functions that involve physical demands, including standing, walking, reaching with hands and arms, stooping, talking, and hearing, as well as the ability to lift up to 50 lbs.


Educational Qualifications

Bachelor's degree from a four-year college or university; or two to four years related experience and/ or training; or equivalent combination of education and experience.


Compensation and Benefits

  • Competitive salary and performance-based bonus
  • Medical, Dental, and Vision Insurance
  • 401(k) with discretionary employer match
  • PTO
  • Professional Membership Dues.
  • Relocation assistance available.


Work-Life Balance & Club Culture

  • The Club is closed from January through mid-March (office staff only)
  • Optional hybrid work schedule during closure (January and February)
  • Closed on Thanksgiving, Christmas Eve, Christmas Day, and New Year’s Day
  • Supportive, team-oriented environment that values balance and sustainability

Salary.com Estimation for Director of Food And Beverage in Norwalk, CT
$90,087 to $115,914
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