Human Resources Generalist

Job Summary

This role serves as a key point of contact for employees and supports the daily administration of

Human Resources functions. The position focuses heavily on onboarding, employee records

management, HR documentation, compliance, and process improvement, while also supporting

employee engagement initiatives and special HR projects.

Essential Duties & Responsibilities

Employee Relations & Support

• Serve as the primary point of contact for employees regarding routine HR inquiries related
  
  

to policies, procedures, payroll, benefits, and employment matters.

• Follow up on employee questions and issues to ensure timely resolution; escalate complex
  
  

or sensitive matters to HR leadership as appropriate.

• Promote teamwork and quality service through ongoing communication and collaboration
  
  

with internal departments.

Onboarding, Orientation & Offboarding

• Conduct daily onboarding sessions with new hires, reviewing employment paperwork for
  
  

accuracy, completeness, and compliance.

• Develop, maintain, and continuously improve onboarding and offboarding processes to
  
  

ensure seamless employee experience.

HR Records, Compliance & Documentation

• Maintain and update employee records and HR documentation in accordance with company
  
  

policies and federal and state employment laws.

• Ensure compliance with I-9, E-Verify, and personnel file retention requirements.
• Assist in preparation of documents for H2B, J1 and any other work visa processing.
• Lead and manage the project of digitizing employee files and HR records.
• Oversee accurate data migration and ongoing organization of digital personnel files.
• Collaborate with IT and external vendors to implement and maintain secure, efficient digital
  
  

document storage systems.

Systems, Projects & Reporting

• Prepare HR-related correspondence, reports, and presentations, including:
• Gathering and summarizing information from multiple sources
• Analyzing and summarizing data
• Creating spreadsheets, charts, and basic visual reports
• Entering, retrieving, and maintaining data within HRIS and other systems
• Assist with HR projects by helping establish timelines, action steps, and status updates;
  
  

follow up to ensure deadlines are met.

Policy & Compliance

• Assist in the drafting, reviewing, and updating of Human Resources policies, procedures,
  
  

and guidelines to ensure clarity, consistency, and compliance with federal, state, and local

employment laws.

• Maintain version control, approval tracking, and documentation for all HR policies and
  
  

procedures.

• Support the rollout and communication of new or revised policies,
• Ensure policies are properly stored, accessible, and consistently applied across the
  
  

organization.

HR Office Support & Administration

• Organize workflow, maintain filing systems (digital and physical), and ensure a clean,
  
  

professional work environment.

• Identify office supply, equipment, and service needs to support efficient HR operations.
• Assist with planning and preparation of Employee Events.
• Perform other HR-related duties as assigned.
  
  

Required Skills & Qualifications

Communication & Interpersonal Skills

• Ability to communicate professionally and effectively with employees at all levels of the
  
  

organization.

• Strong written and verbal communication skills, with attention to detail and accuracy.
• Ability to interact respectfully with a diverse workforce in a hospitality environment.
  
  

Technical & Administrative Skills

• Proficiency with Microsoft Office Suite (Word, Excel, Outlook); ability to learn and
  
  

effectively use HRIS systems.

• Ability to work with data, reports, spreadsheets, and basic calculations such as percentages.
• Strong organizational, analytical, and problem-solving skills.
  
  

Judgment & Reasoning

• Ability to handle routine HR matters with discretion and sound judgment.
• Ability to interpret and follow written and verbal instructions, policies, and procedures.
  
  

Physical Demands

This position is primarily office-based. While performing the duties of this job, the employee is regularly required to sit, use a computer, and communicate verbally. The employee may occasionally stand, walk, or lift light office materials. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Work Environment

This position is performed primarily in an office environment within a hospitality setting, with occasional exposure to a fast-paced operational environment.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field
  
  

preferred.

• One to two years of experience in Human Resources, administrative support, or a related
  
  

field, or an equivalent combination of education and experience.

• HRIS experience preferred.