Pueblo CMA Coordinator, Intake

CMA Coordinator, Intake – Join a Mission-Driven Team at One of Colorado’s Best Workplaces

Why Work at The Resource Exchange (TRE)?

At TRE, you’re not just starting a job, you’re building a career where your work truly matters.

We are proud to be recognized as one of Colorado’s Best Workplaces for five consecutive years, and our people make that possible. When you join TRE, you become part of a team that values purpose, growth, and making a real impact in the lives of others.

Here’s what you can expect when you join us:

• Meaningful Work: Support individuals in accessing critical services that promote independence and well-being
• Purpose-Driven Culture: Be part of a team that strengthens families and communities across Colorado
• Flexible Work Environment: Enjoy true flexibility that supports your work-life balance
• Half-Day Fridays: Start your weekends early and recharge
• Generous Benefits: Health, dental, vision, life insurance, disability coverage, and pet insurance
• Paid Time Off: Holidays, PTO, and your birthday off
• Career Growth: Training, leadership opportunities, and advancement pathways
• Student Loan Forgiveness Eligible: We invest in your future
• Supportive Culture: A workplace built on teamwork, integrity, and inclusion

“The standard of work and the culture of providing excellent service is something I’m proud to be a part of.”
— Current TRE Staff Member

If you’re looking for a place where your contributions are valued and your work has impact, TRE is the place for you.

Who We Are

The Resource Exchange (TRE) is a mission-driven organization of 400 professionals serving over 12,000 individuals across El Paso, Pueblo, Teller, and Park counties. We provide person-centered services to individuals with disabilities, mental health challenges, and long-term care needs, focused on independence, inclusion, and collaboration.

Position Overview: CMA Coordinator, Intake

Department: Case Management Operations and Communication
Reports To: Team Supervisor
FLSA Status: Non-Exempt
Starting Pay Range: $22.32 – $23.18/hour  (rates; subject to change)

As a CMA Coordinator, Intake, you play a critical role in helping individuals begin their journey toward receiving essential services. You will complete assessments, assist with Medicaid applications, and ensure individuals are connected to the support they need.

What You’ll Do

• Complete and document in-home functional needs assessments (100.2) for HCBS, DI, HCA, and LTHH services
• Assist with Medicaid and waiver applications (including ARG and LTC processes)
• Review and analyze medical, behavioral, and financial documentation
• Maintain accurate and timely documentation across multiple systems
• Ensure compliance with HCPF regulations and HIPAA standards
• Build strong relationships with individuals, families, and community partners
• Manage multiple priorities while meeting deadlines
• Stay informed on community resources to best support individuals

What We’re Looking For

Minimum Requirements:

• Bachelor’s degree in any field
  OR
• 5 years of experience working with vulnerable populations, in a non-profit setting, or with individuals with disabilities
  OR
• A combination of education and relevant experience working with vulnerable populations, non-profit organizations, or individuals with disabilities.

Preferred Experience:

• 1–3 years in case management or human services
• Knowledge of Medicaid waiver programs and LTSS
• Experience working with individuals and families
• Familiarity with community resources

Skills & Abilities:

• Strong organization and attention to detail
• Excellent communication skills
• Ability to manage multiple priorities
• Proficiency with Microsoft 365 and technology systems
• Critical thinking and problem-solving skills
• Empathy and person-centered mindset
• Cultural awareness and emotional intelligence

Work Environment

• Hybrid role (office, remote, and community-based work)
• Travel to client homes and community locations required
• Must have a valid Colorado driver’s license, reliable transportation, and insurance coverage
• Ability to lift up to 20 pounds and navigate varied environments

Benefits Include

• Health, dental, and vision insurance
• Employer-paid life and short-term disability
• 401(k) with employer contributions
• Paid time off holidays birthday off
• Flexible scheduling and work environment
• Mileage reimbursement
• Pet insurance
• Training and career development opportunities
• Public Student Loan Forgiveness eligible

Salary : $22 - $23