What are the responsibilities and job description for the CMA Coordinator, Benefits position at THE RESOURCE EXCHANGE?
CMA Coordinator, Benefits
The Resource Exchange (TRE) | Colorado
Starting Pay: $22.32–$23.18/hour (subject to change)
Why You Want to Work Here
Make an Impact Where It Matters Most
At The Resource Exchange (TRE), you’re not just taking a job—you’re joining a mission. Every day, our team supports individuals and families across Colorado in living more independent, inclusive, and empowered lives. Your work directly impacts over 12,000 individuals in our communities.
Recognized. Respected. Rewarding.
- Named one of Colorado’s Best Workplaces for 5 consecutive years
- Over 400 passionate team members working toward meaningful change
- A culture built on collaboration, inclusion, and purpose
“The standard of work and the culture of providing excellent service is something I’m proud to be a part of.” – Current TRE Staff Member
What You’ll Love
- Flexible Work Environment – Work in a way that fits your life
- Half-Day Fridays – Start your weekend early, every week
- Comprehensive Benefits – Health, dental, vision, pet insurance & more
- Generous Time Off – PTO, holidays, and your birthday off
- Student Loan Forgiveness Eligibility
- Career Growth – Leadership development and advancement opportunities
- Purpose-Driven Work – Be part of something bigger
About the Role & Ideal Candidate
What You’ll Do
As a CMA Coordinator, Benefits, you will play a critical role in ensuring individuals receiving Long-Term Care (LTC) Medicaid services remain financially eligible. You’ll collaborate with internal teams, community partners, and state agencies to maintain compliance, resolve eligibility issues, and support continuity of care.
Key responsibilities include:
- Managing and submitting Level of Care (LOC), CSR, and redetermination documentation
- Monitoring cases in Colorado Benefits Management System (CBMS)
- Coordinating with Department of Human Services (DHS) and Health Care Policy & Financing (HCPF)
- Investigating and resolving eligibility issues to prevent service disruptions
- Maintaining accurate, compliant documentation across multiple systems
- Building strong relationships with clients, families, and partners
- Supporting person-centered care through detailed case analysis
Who You Are
You are detail-oriented, mission-driven, and thrive in a role that blends compliance, problem-solving, and human connection.
The ideal candidate will have:
- A Bachelor’s degree, (or equivalent experience in long-term services and supports, vulnerable population, non-profit)
- Experience in case management, Medicaid waiver programs, or LTSS (preferred)
- Strong organizational and time management skills
- Ability to manage multiple systems and technical tools (Microsoft 365, CBMS, etc.)
- Excellent communication and interpersonal skills
- A high level of empathy, emotional intelligence, and cultural awareness
- Strong critical thinking and problem-solving abilities
What Sets You Apart
- You’re proactive and solutions-focused
- You can navigate complex systems with precision
- You care deeply about supporting vulnerable populations
- You balance compliance with compassion
Ready to Make a Difference?
Join a team where your work is valued, your growth is supported, and your impact is real.
Apply today and be part of one of Colorado’s Best Workplaces.
Salary : $22 - $23