What are the responsibilities and job description for the Front Office Administrative Assistant position at The Provinces Dental Care?
Overview
The Provinces Dental is looking for an experienced Front Office Administrative Assistant to join our growing team in Chandler, AZ! We’re proud to have a supportive, organized practice where teamwork, exceptional patient care, and a positive experience come first. If you’re personable, detail-oriented, and confident managing a busy dental schedule while helping patients navigate their treatment and financial options, we’d love to meet you!
Schedule
- Full-time, 4 days per week
- Monday through Friday availability
- Two Saturdays per month
Pay & Benefits
- $23-$25 per hour, based on experience
- Medical, dental, vision, and life insurance
- PTO and paid holidays
- 401(k) options
- Supportive, team-oriented work environment
What You’ll Do
- Manage patient scheduling for treatment, recare, and follow-up appointments
- Maintain a productive and efficiently filled schedule
- Review and contact patients regarding unscheduled treatment and appointments
- Present treatment plans, including insurance benefits, estimated out-of-pocket costs, and financial arrangements
- Collect patient payments for treatment
- Assist with patient check-in and check-out as needed
- Confirm upcoming appointments and review scheduling needs
- Submit insurance claims and pre-authorizations when needed and assist with follow-up
- Coordinate communication with patients, specialists, and other dental offices
- Assist patients with prescription coordination, specialist follow-up, and post-treatment questions
- Provide a welcoming, professional experience for every patient
What We’re Looking For
- 3 years of dental front office experience required
- Strong dental scheduling and treatment coordination experience
- Knowledge of dental procedures with the ability to clearly explain treatment to patients
- Understanding of PPO insurance plans and dental benefits
- Comfortable discussing financial arrangements and collecting payments
- Dentrix experience
- Excellent communication, telephone, and interpersonal skills
- Organized, proactive, and able to thrive in a fast-paced environment
- Positive leadership qualities and a team-first attitude
- Bilingual in Spanish is a plus
INDHRFO03
Salary : $23 - $25