Front Desk Administrative Assistant

POSITION SUMMARY:

The Admin. Assistant is a role to support the whole office as needed. Main responsibility will be answering incoming calls, and greeting guest. The ideal candidate combines Customer Service, Administrative, Communication, Organization, and Computer skills to enhance effectiveness, while exercising discretion concerning sensitive or confidential matters. The role is best suited for a team player who is motivated, has great customer service, well-spoken, competitive, a good listener, and can work with a positive, supportive disposition. This role will be in a fast-paced environment with team and independent projects or tasks.

PROFESSIONAL DUTIESRESPONSIBILTIES:

Answering phones, greeting Clients, Customers and Employees in a

professional, friendly and helpful manner

Respond to internal and external requests and provide high quality support

to customers and colleagues

Sort incoming and outgoing mail

Assist with Medical Records

Accurate filing, organize and maintain the filing area clean and organized

Distributing faxes as needed

Order all office supplies as needed, in a timely manner.

Plan and communicate accordingly to assure that the office is fully stocked for all

meetings, events, trainings etc.... May also place supply orders for other departments as needed

Review and respond to emails, faxes and messages as needed

Support leadership and office staff from an administrative role as needed

Other duties as assigned

QUALIFICATIONS:

The qualifications listed are representative of those required to successfully fulfill job responsibilities.

MINIMUM QUALIFICATIONS

High School Diploma

At least two years' experience working in a office environment

Strong analytical ability, quantitative and problem-solving skills, and excellent communication skills (Verbal and Written)

Able to work independently in a fast-paced environment

Able to manage own work with minimal supervision

Naturally (genuinely) excited to help others and serve our customers (internal and external)

Comfortable meeting deadlines and handling confidential information

Impeccable time management, organizational, and interpersonal skills

Above average experience with MS office, specifically with Outlook, Word and Excel

PREFERRED QUALIFICATIONS:

All of the above plus

Two plus years' experience performing supportive duties in a Admin. Assistant role, or similar role and at least one year experience in a customer service role.

PHYSICAL REQUIREMENTS:

Able to operate office equipment such as a phone, computer, keyboard, mouse etc.

Required to speak, hear and see

Required to use hands and fingers

Required to frequently stand, walk, bend, squat, kneel, reach and use a ladder

Able to sit and focus for long periods of time

WORK ENVIRONMENT:

Typical office setting

This is not a remote position/ 100% in office role

REPORTS TO: Director with dotted line to Billing and Collections Supervisors

CLASSIFICATION: Fulltime / Non-exempt