Director of Operations & Compliance

POSITION TITLE: Director of Operations & Compliance
CAMPUS/DEPT: Campus
SUPERVISOR: Principal/ Designee
SUPERVISES: N/A
STATUS & SALARY/FUNDING: Full-Time, Exempt, 12 Month Calendar
[ ] 100% funded by Federal Grants
[ ] 50% funded by Federal Grants
Positions 100% funded by federal grants are conditioned on the availability of full funding, and positions 50% funded by federal grants are partially conditioned on the availability of funding. Grant Program Assigned:_________________
POSITION SUMMARY
The Director of Operations & Compliance is a senior leader responsible for ensuring that key operational and regulatory functions of the school run safely, efficiently, and in full compliance with federal, state, and local requirements. This role oversees vendor managed transportation, special education compliance, the child nutrition program, and school safety, ensuring that each area supports high quality learning environments and access for all students.
KEY RESPONSIBILITIES AND DUTIES
Transportation Oversight

Serve as the primary liaison between the school and contracted transportation providers.

Monitor vendor performance, including on time arrivals, route efficiency, student route rosters, customer service, and adherence to safety standards.

Oversee contract compliance, service-level agreements, and issue resolution.

Coordinate with families, school staff, and the vendor to address concerns, route changes, and special transportation needs.

Analyze transportation data to identify trends and recommend improvements.
Special Education Compliance

Ensure full compliance with Individuals with Disabilities Education Act (IDEA), Section 504, and federal and state special education regulations.

Partner with special education leadership to monitor IEP implementation, service delivery, and documentation accuracy.

Lead internal audits, corrective action plans, and compliance reporting.

Provide training and guidance to campus staff on procedural safeguards and compliance expectations.

Oversee the compliance of special education staff.
Child Nutrition Program

Oversee the planning, implementation, and compliance of the school’s child nutrition program, including USDA and state requirements.

Ensure accurate reporting of meal counts, vendor invoices, TX-UNPS reporting and reimbursement, menu planning standards, food safety protocols, and fiscal accountability.

Collaborate with nutrition staff and vendors to improve meal quality, student participation, and operational efficiency.

Monitor compliance with free/reduced meal eligibility processes and audit requirements.
School Safety & Emergency Management

Lead the development, implementation, and monitoring of school safety policies, emergency

operations plans, and crisis response procedures.

Coordinate safety drills, threat assessments, and staff training.

Oversee campus security measures, including visitor management, surveillance systems, and incident reporting.

Serve as liaison with local law enforcement, emergency responders, and regulatory agencies.
Leadership & Collaboration

Collaborate with principals, district leaders, and external partners to ensure operational alignment with instructional priorities.

Communicate clearly with families, staff, and community stakeholders regarding operational policies and updates.

Use data to drive decision-making, monitor performance, and implement continuous improvement strategies.

Oversee parent engagement.
Professional Expectations

Maintain and improve professional competence.

Participate in district staff development as needed.

Establish and maintain open lines of communication with students, parents, and community members.

Attend staff meetings and serve on staff committees as needed.

Maintain a professional relationship with colleagues.

Maintain regular attendance.

Perform other job-related duties as assigned.
QUALIFICATIONS

Minimum of a Bachelor’s degree from an accredited college or university; Master's degree preferred.

Valid Special Education Texas Educator Certificate

Minimum 2 years experience in applicable area.

Experience in a public school district or charter, education service center, institution of higher education, or other educational setting preferred.

Experience working with diverse populations: personnel, students, parents, and other stakeholders.
OTHER POSITION REQUIREMENTS

Ability to adjust the eye to bring an object into focus; judge distance (close and distant); reach with arms extended and use hands to manipulate the keyboard, smart board and other classroom technology.

Ability to lift/carry up to 25 pounds, including but not limited to: books, paper and office materials/supplies.

This position requires frequent standing, walking, sitting, bending, kneeling and/or the ability to be mobile.

This position may require prolonged or irregular hours.

Maintain emotional control under stress.

Ability to travel throughout the district and city as needed by means of personal/private or public transportation in compliance with the state’s department of motor vehicle and/or public transportation laws.

Ability to communicate effectively in English both written and oral forms with all levels of management, both internal and external to the district.
EXPECTED KNOWLEDGE, SKILLS AND ABILITIES

Ability to build and sustain positive, collaborative relationships both internally and externally

Knowledge of statutory and regulatory requirements in area of responsibility

Ability to interpret laws, rules, and policies

Ability to plan and present information to a variety of audiences

Ability to facilitate various size groups using facilitative leadership skills

Skills in written and oral communication (English), planning, and organization

Knowledge of current trends, methods, research, and technology in area of responsibility

In-depth knowledge of assigned program and service area

Ability to collect, analyze and interpret data
ACKNOWLEDGEMENT
I have carefully read and understand the contents of this position description. I understand the responsibilities, requirements and duties expected of me. I understand that this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this list is intended to be an accurate reflection of the current position, the employer reserves the right to revise the functions and duties of the position or to require that additional or different tasks be performed as directed by the employer. I understand that I may be required to work overtime, different shifts or hours outside the normally defined workday or workweek. I also understand that this position description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the employer has a similar right. The employer is an Equal Opportunity Employer . In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer. This description describes the general responsibilities and requirements for the stated position and in no way is an exhaustive list. The Pro-Vision Academy maintains the right to assign or reassign responsibilities to this position at any time.