Card Room Attendant

Summary:

Performs general hospitality and wait staff services for the membership in both the Men’s and Ladies’ Card Rooms.

Essential Duties and Responsibilities include the following;

• Performs service set-up in card rooms for all daily services.
• Ensures that all special events are set up as per contract or other instructions.
• Ensures that the floor plan is appropriate, tables are properly placed and required chairs and side tables are in place.
• Prepares and submits weekly food, beverage and dry goods requisitions.
• Takes drink orders.
• Ensures that card rooms are properly stocked, coffee machines are clean and operational and trays are available.
• Ensures that score cards, pencils and other materials are available.
• Sets up buffets with snacks, food, beverages, dishes, paper goods and utensils.
• Places drop off trays in each station.
• Breaks down buffets and cleans coffee machines, refrigerator and other items.
• Monitors card room to keep areas clean and stocked.
• Communicates with members, co-workers, management and the general public in a courteous and professional manner.
• Conforms with and abides by all regulations, policies, work procedures and instructions.
• Exhibits and maintains a professional demeanor to reflect a positive image of The Polo Club.
• Performs other duties as assigned by the Card Room Manager.

Knowledge, Skills and Abilities:

• Requires the ability to maintain and reorder supplies.
• Ability to walk and be on one’s feet for extended periods of time.
• Previous club experience preferred.
• Must be able to work unusual hours including weekends and holidays.
• Ability to verbally communicate well in English and in writing.
• Ability to understand and carry out verbal and written instructions in English.
• Ability to interact professionally and maintain effective working relationships with superiors, co-workers and members.
• Must be able to multi-task and work in a fast paced environment.

Supervisory Responsibilities:

This job does not have supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or General Education Degree (GED) plus one year related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to communicate well in English.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information one-on-one to members and guests.

Mathematical Skills:

Ability to add, subtract, multiply, and divide, using whole numbers.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:

No requirements.

Certificates, Licenses, Registrations:

No requirements.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move 25 to 30 pounds and occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, peripheral vision and depth perception. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl.

Work Environment: