What are the responsibilities and job description for the Server position at The PM Lounge?

Server Position $30.00 hour plus tips

Part Time & Full Time Position Available

Medical & Dental Benefits Available

POSITION SUMMARY: To coordinate a minimum three-table station to provide a dining experience that meets or exceeds the members’ expectations. Provides food, beverage, service and hospitality that meet all PML standards and procedures.

ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities)

Reports to work as indicated on the work schedule and in the correct uniform. Practices positive personal hygiene and cleanliness habits during all work shifts.

Obtains station assignments from host/hostess or Manager on Duty at the start of the work shift; correctly completes all assigned opening and side work duties in a timely manner.

Greets members immediately, makes suggestions and answers questions regarding food, beverages and service. Practices salesmanship to enhance the dining experience without allowing members to over order. Uses members’ names regularly throughout the dining experience.

Takes and records food and beverage orders from members according to PML Sequence of Service and Pivot Point systems.

Processes member orders, using the computer terminal/handheld according to PML Sequence of Service, Pivot Point and Food Timing systems to ensure all items are prepared and served on a timely basis. Ensure all items are rung on the computer.

Ensures that all food and beverages delivered and served are served promptly, garnished correctly and meet the quality/presentation standards of PML. Personally, serves all entrée items to the guests.

Observes diners to ensure that members are satisfied with food, beverages and service: immediately recognizes and responds to any member needs and/or requests.

Maintains tables and station according to PML standards throughout the dining experience.

Practices teamwork by assisting fellow employees, as needed, by serving food, practicing table maintenance and bussing to enhance our members’ dining experience.

Communicates to the Manager on Duty all situations where a member may express concern or dissatisfaction with any aspect of the dining experience.

Correctly closes members’ check and processes payment for all food and beverages sold.

Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift. Reports any unsafe condition, unsafe act, accidents and/or injuries to the Chef or other Manager on Duty.

Closes station only upon direction from Manager on Duty; correctly completes all closing, sidework and checkout duties in a timely manner.

Performs all duties and maintains knowledge of all standards and procedures, as stated in the PML Employee Training Packet – Service.

PHYSICAL DEMANDS: (Minimum qualifications needed to perform essential job functions)

Must be able to lift, handle and carry trays, smallwares and equipment weighing up to 35 pounds.

Must have a good sense of balance, be able to bend, kneel, stoop, reach and squat on a frequent basis to obtain and store food, beverage items, smallwares and service equipment.

Must be able to constantly stand and exert well-paced mobility for a period of up to four hours in length and longer.

Must be able to communicate effectively and listen attentively to supervisors, employees and members.

Must be able to continuously use fingers to bilaterally operate point-of-sale equipment, prepare and serve food/beverage items.

BENEFITS:

Medical & Dental available

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