What are the responsibilities and job description for the Vendor Relations Coordinator position at The Planet Group?
Job Title: AP Vendor Coordinator
Duration: 3 months with the potential for extension
Location: Hybrid, Marlboro
Must have:
Excel - Pivot Tables, VLookups
Bachelors degree or working towards one
At least 3 months in some sort of Accounting internship/job
Position Summary
The Accounts Payable Vendor Coordinator serves as the primary point of contact for merchandise vendors regarding payment-related inquiries and concerns. This role is responsible for providing timely and professional communication, researching payment discrepancies, resolving issues efficiently, and maintaining accurate records of vendor interactions.
Key Responsibilities
- Respond to merchandise vendor inquiries regarding payments, invoices, and account-related issues.
- Provide timely and professional verbal and written communication to vendors.
- Research payment discrepancies and identify appropriate resolutions.
- Coordinate with internal departments to investigate and resolve payment issues.
- Maintain detailed and accurate records of vendor communications and issue resolutions within the Call Tracking System.
- Monitor open vendor cases and ensure timely follow-up until resolution.
- Deliver exceptional customer service while maintaining positive vendor relationships.
- Adhere to company policies, procedures, and service standards.
Salary : $20 - $23