Program Operations Coordinator

The Planet Group is seeking a Program Operations Coordinator to join one of our well-known global pharmaceutical client.

• Location: Hybrid in Mettawa, IL (T-TR onsite)
• Duration: 6 months to start
• Location/Address: Mettawa, IL
• Pay Rate: $45 - $50/hr depending on experience (W2 and benefit options)

Program Operations Coordinator Responsibilities:

• Support execution of the patient support program through disciplined documentation and coordination
• Develop and maintain operating documents, SOPs, workflows, and training materials
• Translate complex cross functional discussions into clear written summaries and action items
• Create and maintain SOPs, workflows, and operating documentation
• Develop training materials and change management artifacts
• Document business requirements and track milestones and dependencies
• Ensure materials are consistent, version controlled, and reuse ready
• Support scaling across APS teams under Strategist and Associate Director guidance

Program Operations Coordinator Qualifications:

• Able to translate strategy into structured, executable frameworks and operating models
• Able to design scalable workflows, templates, and repeatable process systems
• Can develop clear, actionable business and operational requirements
• Able to create artifacts and structured documentation systems from exec-ready, director level and manager level audiences
• Able to enable cross-functional execution through workflow design, governance, and coordination