What are the responsibilities and job description for the Eclipse Specialist position at The Planet Group?
Eclipse ERP Specialist
Our client, a highly respected and rapidly growing employee-owned organization, is seeking an Eclipse ERP Specialist to join their team. This is an opportunity to become part of a stable, people-first environment where employees are genuinely invested in the company’s success and empowered to shape the future.
With a long-standing reputation, strong tenure across the organization, and a culture centered around growth, collaboration, and continuous improvement, this role offers far more than day-to-day support, you’ll become a trusted business partner helping drive operational excellence across the organization.
If you thrive in a hands-on environment where technology, business processes, and end-user support intersect, this could be your next great move.
What You’ll Do
- Serve as a key resource supporting and optimizing the company’s ERP environment with a focus on Eclipse
- Partner directly with business users to understand challenges, gather requirements, and translate needs into practical system solutions
- Establish and document detailed business and process requirements
- Map, design, and tailor business workflows and solutions to improve operational effectiveness
- Deliver ERP and reporting support while helping users maximize system capabilities
- Troubleshoot application, process, and user issues across departments
- Provide onsite and help desk support to end users
- Create and maintain reporting and business insights to support decision-making
- Support users across Microsoft Office and Office 365 environments
- Communicate technical concepts clearly to both technical and non-technical stakeholders
What We’re Looking For
- 2 years of hands-on Eclipse ERP experience (required)
- Experience with Eterm and Solar
- Strong reporting and data analysis capabilities
- Experience gathering business requirements and improving business processes
- Background supporting end users in a help desk or systems support capacity
- Excellent troubleshooting and problem-solving skills
- Ability to communicate effectively across all levels of the organization
- Customer-focused mindset with strong relationship-building skills
Nice to Have
- ERP implementation, optimization, or enhancement experience
- Exposure to process improvement initiatives
- Experience creating documentation, SOPs, or training materials
- Additional ERP systems exposure
Why This Opportunity Stands Out
- Employee-owned organization with a long-term growth mindset
- Opportunity to directly influence business operations and outcomes
- Collaborative leadership and strong mentorship culture
- High employee retention and career stability
- Career development and growth opportunities
- Competitive compensation package
- Comprehensive benefits package (details forthcoming)
- 3 weeks PTO
- Minimal travel
Additional Details
- Salary Budget: $100,000-$120,000 annually
- Onsite presence required, multiple locations to work out of (locations in AL, DE, GA, IN, MI, NJ, OH, PA, TN)
Salary : $100,000 - $120,000