HR Systems Analyst

The HR Systems Analyst plays a key role in supporting and enhancing the organization’s suite of human resources applications. This individual will partner with HR and IT stakeholders to evaluate, optimize, and implement technology solutions that align with business goals. The role involves a balance of day-to-day system management, troubleshooting, and participation in larger projects aimed at improving HR operations and data integrity.

Responsibilities

• Provide ongoing technical and functional support for HR platforms, addressing issues, managing integrations, and ensuring data accuracy.
• Take ownership of or assist with system-related projects, enhancements, and new technology rollouts.
• Act as a liaison between internal teams, vendors, and third-party providers to resolve technical challenges.
• Collaborate with software partners to handle integrations, testing, and system error corrections.
• Recommend workflow and process enhancements that increase efficiency and user experience.
• Support annual HR cycles such as performance reviews, merit increases, and compensation adjustments through data validation and system updates.
• Manage authentication and integration elements, including single sign-on (SSO) configurations.
• Test and deploy new releases, patches, and upgrades for HR software.
• Create and maintain custom reports and dashboards using Power BI, SQL, or similar tools.
• Conduct routine audits to confirm data accuracy for employee transactions, benefits, and payroll changes.
• Monitor shared HR technology inboxes, responding to data or reporting requests in a timely manner.
• Maintain proper documentation of system changes, permissions, and process updates.
• Oversee HR intranet content and provide day-to-day operational support.
• Develop training materials and conduct user training sessions on HR technology and data best practices.

Qualifications

• Strong customer service orientation with a focus on professionalism and confidentiality.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent analytical thinking and problem-solving skills.
• Capable of translating technical topics into clear, user-friendly language.
• Demonstrated teamwork skills and the ability to lead small-scale initiatives.
• Advanced Excel expertise is required.
• Experience with HRIS/HCM systems such as UKG, Workday, Ceridian, or equivalent.
• Working knowledge of tools such as Power BI, Cognos, or ViGlobal is advantageous.
• High attention to detail and accuracy in auditing data.
• Strong written and verbal communication skills.

Education and Experience

• Bachelor’s degree or equivalent combination of education and experience required.
• At least three years of direct experience working with HR systems or HR technology functions.

The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.