Clinical Liaison

Position Summary:The Clinical Liaison functions as a critical point of contact between clinical leadership, the administrative team, and external partners. The Clinical Liaison maintains high-level administrative support for clinical operations, manages key communications, and drives efficiency across complex workflows. This role involves proactive problem-solving and the oversight of documentation and information flow, ensuring that both clinical and administrative functions are well-aligned. The Liaison will also play a pivotal role in enhancing process improvements, ensuring adherence to company standards, and supporting company initiatives that advance client experience and company objectives.Compensation Range: $65,000-$75,000 annuallyPrimary Responsibilities:Function as an essential resource to clinical leadership, delivering executive support and anticipating operational needs Proactively manage schedules, appointments, and communications for leadership and clinical teams Coordinate internal and external communications, including supporting high-level relationship management with health plan partners and clients Own the organization, accuracy, and integrity of critical databases, ensuring data is current and accessible to relevant stakeholders Screen, review, and interpret confidential medical documents and requests, making assessments or routing items for decision as appropriate Assist in preparing reports, executive briefings, and presentations as needed for leadership Facilitate information and document flow between teams, upholding standards of confidentiality and compliance (HIPAA) Identify data or process gaps and escalate to supervisors, contributing to ongoing workflow optimization efforts Provide logistical support for meetings, conferences, and special projects led by clinical leadership Handle confidential information with discretion, exercising sound judgment on sensitive matters Perform other executive and operational administrative duties as assigned by leadership Required Qualifications:Degree as a Physical Therapy Assistant, Occupational Therapy Assistant, or higher Minimum 3 years of clinical experience as a Physical Therapy Assistant or Occupational Therapy Assistant, or higher A device to access the internet and Periscope platform (PC, Mac, laptop) Exemplary verbal and written communication and interpersonal skills, including diplomacy and tact Exemplary organizational skills, resourcefulness, and attention to detail Ability to work independently, set priorities, and manage multiple tasks for multiple leaders High degree of professionalism and sound judgment under pressure Flexible and adaptable, able to pivot priorities as business needs evolve Ability to interact and communicate effectively at all organizational levels and with external partners Strong analytical skills to independently assess, review, and escalate clinical documentation as needed Strong proficiency with all Microsoft Office 365 Suite and virtual communication platforms Reliable internet access Preferred Qualifications:Clinical experience with neurological injuries and impairments Experience working with medical equipment, especially complex rehab technology Additional certifications such as ATP and/or CAPS Physical Requirements and Working Conditions:Ability to work in a remote office setting with frequent use of computers and phones Occasional travel required for events and onsite meetings

Salary : $65,000 - $75,000