Director, Housing Stabilization and CES

Role: Director, Housing Stability and CES

Reports to: Senior Director, Housing Stability

Department: Housing

Location: The Nest - 222 South Hill St. 7th Floor, Los Angeles, CA 90012

Status: Full-time/Exempt/Management

Schedule: Monday – Friday, 8:00am – 4:30pm

Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.

Openings: 1

SUMMARY:

Under the direction of the Senior Director of Housing Stability and CES , the Director of Housing Stability and CES will provide administration and programmatic oversite to the activities related to all Time Limited Subsidy, Prevention, and Housing Navigation programs. The selected candidate for this position will ensure that a comprehensive plan to execute contracts is developed that is based on best practice models that work to properly house the most vulnerably homeless individuals throughout Los Angeles County. The Director of Housing Stability will also ensure effective tracking of all data and ensure compliance with housing outcomes related to each program. In coordination with the Senior Director of Housing Stability, the Director of Housing stability will be responsible for maintaining the highest quality services while fostering teamwork among staff across departments, programs, and other social service organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interface with partners, including community health providers, the business community, landlords and property owners, and social service/housing providers to reduce the number of homeless people living on the streets.
• Work in collaboration with LAHSA’s CES Leadership Team and other housing providers to remove barriers to permanent housing.
• In collaboration with the Senior Director of Housing Stability, provide oversite to all housing stability contracts within the agency.
• Provide administrative and programmatic supervision to all leadership staff assigned to your contracts.
• Facilitate small and larger case conference meetings with each team to ensure discussions around client care remain trauma informed and harm reduction focused.
• Provide crisis intervention to clients facing medical and/or mental health crisis situations.
• Work collaboratively with each team to identify appropriate services considering each individual’s physical and cognitive needs.
• Oversee and manage file review for required grant documentation and eligibility as it relates to Time Limited Subsidy, Prevention, and Housing Navigation contacts.
• Conduct ongoing record keeping and client file management for quality assurance and audit preparation.
• Conduct ongoing trainings for staff on file documents and contract outcomes/ goals.
• Generate HMIS reports, locate errors, and provide follow up reports to staff for corrective plan(s) of action.
• Generate client lists for case managers on a monthly basis to review that all HMIS data corrections are completed in a timely manner.
• Assist with program/fiscal audits.
• Ensure that all Annual Reviews are completed in a timely manner.
• Provide oversight and integration of community serving resources, such as Housing Assistance Program funds, when available.
• Act as the Liaison with all Housing Authorities and housing providers.
• Provide oversite regarding the hiring and management of staffing and ensure staff are adequately trained and abide by all agency and department policies and procedures.
• Provide technical assistance and training for any changes to the Statement of work that impacts client eligibility.
• Work collaboratively with fiscal to ensure spending of contract is on track, as well as to ensure that fiscal requests meet contract eligibility requirements.
• Put system in place to ensure all required documentation is completed for each client enrolled in program and that is eligible for services.
• Attend all meetings requested by funders (LAHSA)
• Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served.
• Ensure OSHA reports on completed on a monthly basis.
• Special projects and other duties as assigned
  
  

QUALIFICATIONS:

• Bachelor's (BA) in mental health field (Social Work, MFT, or Psychology) or two (2) years of related leadership experience required.
• Experience working with individuals who are experiencing homelessness, mental illness, substance addiction and medical challenges.
• Understanding of Housing First and Harm Reduction philosophy.
• Two (2) years of experience providing direct supervision and management of staff.
  
  

WORK ENVIRONMENT:

• Combination of field and office environment
• Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
• On occasion walk, drive or transit to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise, and odor
• May need to bend, stoop, twist, and sit throughout the day
  
  

EXPECTED BEHAVIORS OF ALL STAFF

• Act as a role model
• Demonstrate a sense of responsibility
• Continuously learn and improve
• Acknowledge your own areas of improvement
• Hear and provide honest, specific and direct feedback
• Create an environment where everyone is welcomed valued and respected
• Collaborate
  
  

Equal Opportunity Employer

The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.  

About The People Concern

The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.

With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.

The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.

Benefits & Perks

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health
• Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates