What are the responsibilities and job description for the Host position at The Pantry?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, providing exceptional hospitality and ensuring a welcoming atmosphere. This role requires excellent communication skills and a passion for guest services, as you will be responsible for managing reservations, greeting guests, and coordinating seating arrangements in a busy restaurant environment.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Provide menus and inform guests about daily specials or promotions.
- Answer phone calls with professionalism, assisting with reservations and inquiries.
- Collaborate with servers and kitchen staff to ensure smooth service flow.
- Address guest concerns promptly and effectively, enhancing their dining experience.
- Maintain cleanliness of the host/host station and dining area.
- Assist in training new staff members on guest service standards and procedures.
Experience
- Previous experience in food service or hospitality is preferred but not required.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong guest relations skills with the ability to handle inquiries and complaints gracefully.
- Excellent phone etiquette and communication skills are essential.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and a genuine desire to help others are key attributes for success in this role.
Join our team as a Host/Host, where your contributions will create memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $16.90 per hour
Benefits:
- Employee discount
Ability to Commute:
- Roseville, CA 95661 (Required)
Ability to Relocate:
- Roseville, CA 95661: Relocate before starting work (Required)
Work Location: In person
Salary : $17