Banquet Set Up Person - Houseperson

The Palms Hotel and Spa, Miami Beach, is an independent luxury beach resort focused on wellness, sustainability and personalized service. Our beachfront property features 247 guest rooms and suites, an extensive tropical garden and pool area with Tiki Bar, a spacious beach concession, and over 8,000 square feet of indoor and outdoor meeting space for social and corporate events. The hotel’s signature eatery, Essensia Restaurant and Bar, delivers all-natural dining with a focus on locally and sustainably sourced ingredients. The Palms AVEDA Spa features holistic treatments influenced by ancient Ayurvedic philosophy designed to deliver a highly personalized experience.

A member of Preferred Hotels and Resorts and Beyond Green, The Palms has been independently owned and operated by a European family for over 25 years.  Known as Miami Beach’s premier destination for wellness and relaxation, a forerunner in sustainable hotel operations, an expert in wedding services, an authority in healthful eating and all-natural spa services, our hotel, restaurant and spa have won many accolades and awards. Enjoy a stable work environment in a professionally run hotel, where we help each other to flourish and grow. Come and be a part of The Palms family!

JOB SUMMARY:

Responsible for the setup, breakdown, and maintenance of banquet and meeting spaces to ensure all events meet hotel standards and guest expectations.

MAIN DUTIES & RESPONSIBILITIES:

• Set up and break down banquet and meeting rooms according to event specifications
• Arrange tables, chairs, podiums, staging, and equipment
• Maintain cleanliness of banquet spaces, including carpets, walls, and furniture
• Set meeting rooms with water, glassware, pads, pens, and amenities
• Assist with coffee breaks and event setups as needed
• Vacuum and clean all assigned areas before and after events
• Transport and store banquet equipment properly
• Maintain organization of storage areas and equipment
• Communicate effectively with team members and supervisors
• Follow room layouts and capacity guidelines

OTHER DUTIES & RESPONSIBILITIES:

• Provide excellent guest service at all times
• Follow all health, sanitation, and safety procedures
• Adhere to hotel policies, including fire and security standards
• Support sustainability initiatives as part of hotel programs
• Perform other duties as assigned

QUALIFICATIONS

Knowledge, Skills, and Abilities Required:

• Ability to work in a fast-paced, team-oriented environment
• Strong attention to detail and organization
• Ability to follow instructions and complete tasks efficiently
• Professional appearance and demeanor
• Dependable and able to work under pressure
• Basic English communication skills required; additional languages a plus
• Previous banquet or hospitality experience preferred
• Ability to work effectively in a multi-cultural team environment
• Show genuine care for all co-workers and guest(s)
• Maintain a professional appearance and manner at all times

WORK CONDITIONS & PHYSICAL DEMANDS:

• Continuous standing and walking for extended periods (up to 8–12 hours per shift)
• Frequent lifting and carrying of banquet equipment up to 50 pounds unassisted
• Ability to push and pull carts and equipment requiring 20–50 pounds of force
• Transport banquet carts and equipment with capacity of 12–15 bushels
• Frequent bending, stooping, kneeling, crouching, and reaching (including overhead and minimum 2 feet outward reach)
• Ability to climb stairs and maintain balance while handling equipment
• Continuous use of hands and arms for lifting, carrying, and repetitive movements
• Ability to remain stationary when needed for setup precision
• Exposure to indoor and outdoor environments, including heat, humidity, and noise
• Exposure to cleaning chemicals and physical work conditions requiring adherence to safety procedures

This job description is not necessarily an exhaustive list of all responsibilities, skills, duties and requirements, efforts, or working conditions associated with this position. While this is intended to be an accurate reflection of the current tasks performed, management reserves the right to revise or require other commitments when circumstances prevail.

The hotel operates seven days a week, 24 hours a day. We may find it necessary to schedule shifts according to our business volume. You must be willing and available to fulfill changing operational demands.

All requirements are subject to possible modification to reasonably accommodate individuals with a disability.