What are the responsibilities and job description for the Facilities Administrative Assistant position at The Nash Casino?
JOB SUMMARY: The Facilities Administrative Assistant will provide analytical and clerical support for projects, repair, preventative and proactive maintenance, along with assisting the overall successful operation of the Facilities Department.
JOB RESPONSIBILITIES:
JOB RESPONSIBILITIES:
- File and maintain Facilities maintenance reports.
- Organize and maintain electronic files.
- Assist the Facilities Manager with project financial document tracking and processing.
- Enter data for departmental checkbooks and financial logs.
- Assist in the development and maintenance of the fleet management program including vehicle insurances and license plates.
- Assist with updating and maintaining preventative maintenance and service calls, maintenance logs and proprietary company materials and property.
- Ensure all vendors and subcontractors have the appropriate COI’s and other documentation.
- Oversee the department schedule for hourly team members, making appropriate recommendations while monitoring the business need and accommodating changes.
- Assist with researching supplies and parts for purchase.
- Answer telephones and give information to other property stakeholders and departments, take messages or transfer calls to appropriate individuals.
- Maintain inventory controls of all Facilities and company related maintenance assets.
- Oversee preventative maintenance programs within the Facilities department.
- Establishes positive working relationships with all vendors.
- Ensures efficient follow-up on all work orders submitted by property management and keeps property management informed of anticipated delays in completing the requested work.
- Coordinates all job assignments and ensures the completion of projects in a timely, efficient, and effective manner.
- Track attendance points and approve payroll for hourly team members, approve payroll. Knowledgeable use of computers for various applications, such as database management and Microsoft office.
- Operate office equipment such as fax machines, copiers, or phones systems and arrange for repairs when equipment malfunctions.
- Assist with inventory management, including purchase ordering and stocking supplies needed for the Facilities department and Facilities operations.
- Prepare progressive discipline documents for management.
- Assisting the Financial department with invoices and payments.
- Maintain contact and vendor lists.
- Always maintains proper radio etiquette.
- Provides BIG Service to internal guests and ensures their complete satisfaction, inclusive of greeting and interacting with guests in a friendly and enthusiastic manner, anticipating and meeting guest needs and preferences, and remaining calm and professional when dealing with guests that are difficult or upset.
- Develops and maintains professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors.
- Ensure work activities are completed accurately, efficiently, and in a timely manner.
- Works safely, including clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
- Maintains regular attendance at scheduled shifts and staff meetings.
- Maintains professionalism and a friendly and approachable demeanor throughout the workday.
- Assists with training/mentoring of new Team Members as requested.
- Maintains all appearance standards in accordance with established uniform and appearance guidelines.
- Keeps a friendly, calm, and helpful demeanor in high-stress situations and a continuously fast-paced environment.
- Is honest in all interactions and displays a high degree of integrity.
- Works independently with little to no supervision or as part of a team is required.
- Must be and remain compliant with all legal or company regulations for working in the industry.
- Ensure work areas are kept clean and all necessary supplies are available.
- Other duties as assigned.
EDUCATION AND EXPERIENCE:
- Must be 21 years of age or older with a high school diploma or general education degree (GED).
- Administrative experience required.
- Must pass all required pre-screening and background checks.
- Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
- Ability to work a variety of shifts, this includes day, swing, late-night, weekend, and holiday shifts as scheduled.
- Must be able to obtain and maintain a valid New Hampshire Gaming license.
PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS: The physical and mental demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to move in and around the work area throughout the entire workday.
- Must be able to sit, stand or walk for extended periods of time.
- Must be able to repeat the same movements.
- Must be able to engage and interact with all guests appropriately and work well under the pressure of a fast-paced environment.
- Must be able to successfully communicate on a regular basis with all co- workers, vendors, and guests both in person and over the telephone.
- Must be able to answer all inquiries and provide assistance in a professional and accurate manner.
- Must be able to access and interpret information on computer screens.
- Must be able to work in an environment where smoking is permitted and can be loud with guest chatter, overhead music, and live entertainment.
- Must be able to lift and carry up to 30 pounds and respond to visual and aural cues.
- Requires the ability to distinguish letters or symbols and eye hand coordination.
The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.
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