Human Resources Generalist

The Nash Casino stands as New Hampshire’s premier entertainment destination, delivering an atmosphere where professionalism, integrity, and exceptional service shine. Our team is driven by core values that unite us. We celebrate achievements, encourage growth, and create a workplace where every individual feels respected and appreciated. Through daily recognition and robust career development opportunities, we’re committed to fostering an environment that is professional, inclusive, and full of energy.

JOB SUMMARY:

The HR Generalist handles core HR functions including onboarding, HRIS (UKG) administration, benefits management, and employee relations support. This role ensures compliance, accurate benefits enrollment, and provides guidance to team members. Ideal candidates have HR experience in hospitality or gaming and are passionate about creating an inclusive, positive workplace.

JOB RESPONSIBILITIES:

• Administer employee benefits programs (medical, dental, vision, life, disability, 401k, COBRA) and manage enrollment, billing, reconciliation, and open enrollment processes.
• Maintain accurate employee records in UKG, including hires, terminations, and status changes; ensure proper documentation for employment events.
• Support payroll and timekeeping processes and generate HR reports as needed.
• Manage leave programs (FMLA, ADA, STD, LOA) including vendor coordination, premium collection, and employee communication.
• Respond to benefits-related inquiries, resolve issues, and liaise with insurance providers and brokers.
• Conduct benefits audits, track metrics, and maintain compliance with employment laws (EEO, ADA).
• Assist with workers’ compensation claims and pre-screening processes.
• Provide support for employee relations investigations by gathering documentation, maintaining confidentiality, and ensuring timely follow-up in partnership with HR leadership.
  
  
  

EDUCATION AND EXPERIENCE:

• 3 years of progressive experience in Human Resources
• Familiar with benefits laws and regulations (ACA, COBRA, ERISA, ADA, FMLA).
• Strong time management, organizational, and prioritization skills.
• High attention to detail and accuracy.
• Excellent interpersonal, written, and verbal communication skills with all levels of the organization.
• Initiative-taking, positive attitude, highly motivated, self-directed and with minimal daily supervision.
• Demonstrated flexibility in adapting to new and varying situations.
• Must pass all required pre-screening and background checks.
• Internal candidates must meet the eligibility requirements as provided in the Transfer and Promotion policy.
• Ability to work a variety of shifts, this includes day, night, weekend, and holiday shifts as scheduled.
  
  
  

PHYSICAL & MENTAL DEMANDS AND WORKING CONDITIONS: The physical and mental demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to move in and around the work area throughout the entire workday.
• Must be able to sit, stand or walk for extended periods of time.
• Must be able to repeat the same movements.
• Must be able to successfully communicate on a regular basis with all co-workers, vendors, and guests both in person and over the telephone.
• Must be able to answer all inquiries and provide assistance and information in a professional and accurate manner.
• Must be able to access and interpret information on computer screens.
• Must be able to work in an environment where smoking is permitted, and it can be loud with guest chatter, overhead music, and live entertainment.
• Must be able to lift and carry up to thirty pounds and respond to visual and aural cues.
• Requires the ability to distinguish letters or symbols and eye hand coordination.
  
  
  

Benefits & Perks – Where Hard Work Meets Reward

At The Nash Casino, we believe that when our team feels appreciated, great things happen! Our benefits are designed to support your health, happiness, and future — all while keeping the good times rolling.

• Medical, Dental, and Vision Insurance
• Flexible Spending & Dependent Care Accounts
• Life, AD&D, and Short-Term Disability Insurance
• Voluntary Accident, Critical Illness, and Hospital Indemnity Plans
• Employee Assistance Program (EAP) with 24/7 confidential support
• Wellness Rewards Program – Earn up to $1,000 annually just for taking care of yourself!
• Regular team appreciation events, raffles, and celebrations
• Career development and advancement opportunities
• A workplace that’s all about teamwork, recognition, and having fun while doing what you love!
  
  
  

The Nash Casino is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.