What are the responsibilities and job description for the Customer Service Representative position at The Nagler Group?
Are you passionate about helping people and delivering exceptional customer service? We're partnering with a well-established, environmentally focused organization to hire Customer Care Agents for their Portsmouth, NH team.
This is an excellent opportunity to join a stable company that values its employees and invests in their success. With a strong reputation for promoting from within, many Customer Care Agents have advanced into leadership positions and other departments across the organization.
What You'll Do
- Handle a high volume of inbound customer calls with professionalism and empathy.
- Assist customers with billing questions, service requests, account updates, and general inquiries.
- Accurately document customer interactions and account changes within company systems.
- Navigate multiple software platforms simultaneously while providing a positive customer experience.
What We're Looking For
- Customer service experience in retail, hospitality, food service, collections, call centers, or other customer-facing roles.
- Strong communication and active listening skills.
- Ability to thrive in a fast-paced, high-volume environment while maintaining attention to detail.
- Comfortable using multiple computer systems at once.
- Dependable, team-oriented, and committed to delivering outstanding service.
Schedule
- Full-time
- Onsite in Portsmouth, NH
Compensation
- $20/hour (bonus eligibility upon permanent higher)
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Interested? Questions? Send all resumes and inquiries to Maresa at mscordino@naglergroup.com
Salary : $20