Sales Director

The Role

Responsibilities

Sell

• Own the full sales cycle from prospecting through contract execution for Amp Recover across hospital systems, orthopedic practices, and ambulatory surgery centers (ASCs).
• Navigate complex, multi-stakeholder enterprise sales within hospital systems — engaging orthopedic surgeons, physical therapists, practice administrators, IT teams, and C-suite decision-makers.
• Expand the current relationship from an initial cohort to a broader surgeon base, working with clinical champions to drive internal adoption.
• Develop and articulate the Amp Recover value proposition in terms that resonate with orthopedic and MSK care teams — patient engagement, outcomes improvement, practice efficiency, and reimbursement potential.
• Sell into ASC groups where purchasing decisions are driven by surgeon-owners and practice administrators, not hospital procurement committees.

Implement

• Drive post-sale implementation alongside the product and customer success teams.
• When a surgeon signs up, you own the handoff — ensuring onboarding, training, and initial patient enrollment happen smoothly and on schedule.
• Serve as the primary relationship owner for new accounts through the implementation phase, managing expectations with clinical staff and ensuring the product is configured and activated correctly.
• Coordinate with internal teams (engineering, product, customer success) to resolve implementation issues, provide account-specific feedback, and ensure a seamless go-live experience.
• Establish implementation playbooks and repeatable onboarding workflows that scale as account volume grows.

Build

• Build the sales function from the ground up: CRM pipeline management, sales collateral, pricing models, proposal templates, and contract workflows.
• Define and document the Amp Recover sales playbook — including ideal customer profile, objection handling, competitive positioning, and demo scripts.
• Partner with the CEO and product team to shape product roadmap priorities based on customer feedback and competitive intelligence.

Qualifications

Required

• Healthcare software sales experience: 5 years selling SaaS or digital health solutions (not physical medical devices) to hospital systems, health networks, or physician groups. You understand subscription models, pilot-to-enterprise conversion, and healthcare procurement cycles.
• Orthopedic / MSK vertical experience: Direct experience selling to orthopedic surgeons, sports medicine physicians, or musculoskeletal care teams. You understand surgical workflows, post-operative rehabilitation pathways, and how orthopedic practices make technology purchasing decisions.
• Hospital system and ASC sales experience: Proven track record of closing deals with large hospital systems (enterprise sales) and ambulatory surgery centers (physician-owner-driven sales). These are fundamentally different buying motions and you’ve navigated both.
• NYC / Northeast network: Based in or willing to relocate to the NYC metro area. Existing relationships with decision-makers at institutions like, Northwell, NYU Langone, or comparable systems strongly preferred.
• Implementation and post-sale ownership: Experience driving software implementation after the contract is signed — including onboarding clinical users, managing go-live timelines, and ensuring adoption. You don’t just close deals; you make sure the product lands successfully.
• Startup / early-stage experience: You have built or significantly contributed to a sales function at a company with fewer than 50 employees. You are comfortable operating without established infrastructure, creating processes from scratch, and wearing multiple hats.

Preferred

• Familiarity with healthcare reimbursement models, particularly Remote Therapeutic Monitoring (RTM) CPT codes and how digital health products generate revenue for practices through billing workflows.
• Experience with value-based care selling, including outcomes-based contracts, risk-sharing models, and clinical evidence-driven sales conversations.
• Computer vision, AI, or digital therapeutics domain knowledge that enables credible technical conversations with clinical and IT stakeholders.
• Experience with Carta, HubSpot, or similar startup-standard tools for CRM, pipeline management, and reporting.