What are the responsibilities and job description for the Concierge position at The Mom Project?
Part-Time
W2 direct hire
On-site
We are a well-established and highly regarded communications and marketing firm, is looking for a part-time Concierge to add to its talented team of professionals.
We take a collaborative problem-solving approach and this position is ideal for someone who enjoys being part of a close-knit team and has strengths in organization and executing tasks efficiently.
This team member serves as an ambassador and driver of our workplace culture by supporting company team members in their roles at work, at home and everywhere in between to help drive employee engagement, satisfaction and productivity.
We also aim to strengthen client relationships by expressing our gratitude in unique ways that make them feel special or provide an appropriate response to a life event.
What You’ll Be Doing
Employee Engagement
W2 direct hire
On-site
We are a well-established and highly regarded communications and marketing firm, is looking for a part-time Concierge to add to its talented team of professionals.
We take a collaborative problem-solving approach and this position is ideal for someone who enjoys being part of a close-knit team and has strengths in organization and executing tasks efficiently.
This team member serves as an ambassador and driver of our workplace culture by supporting company team members in their roles at work, at home and everywhere in between to help drive employee engagement, satisfaction and productivity.
We also aim to strengthen client relationships by expressing our gratitude in unique ways that make them feel special or provide an appropriate response to a life event.
What You’ll Be Doing
Employee Engagement
- Plan and coordinate team-building activities (e.g. annual pontoon boat outing, Brewer’s game, family photoshoots, holiday party, etc.)
- Plan and coordinate concierge services (e.g. in-office gift wrapping station, Amazon return days, car detailing, yoga, etc.)
- Meet with employees to develop specific support plans, noting how best you can support the individual in their work / home life
- Plan and coordinate celebrations, including:
- Birthdays
- Baby / Wedding showers
- Workplace Anniversaries
- Other important life events or milestones
- Assist staff in client-related needs, upon request, which might include procuring and delivering gifts, flowers, cards, etc.
- Plan and coordinate internal marketing and/or community events
- Self-starter with an ability to work independently
- Friendly, patient, and task-oriented mindset
- Strong communication skills with attention to detail
- Excellent organizational and customer service skills
- Discretion and diplomacy in handling sensitive information and requests
- Total Rewards offering that includes a competitive salary, 401(k) and profit-sharing, bonuses, and comprehensive health and wellness benefits
- Award-winning culture that earned us Milwaukee Business Journal’s Best Place to Work 4 years running (2020, 2021, 2022 & 2023)
- Beautiful newly-renovated modern workspace perfected for collaboration
- Flexible hybrid working model that prioritizes work/life balance so you can live your best life at work and at home
- Emphasis on professional development that includes paid membership in professional associations, internal lunches to support company growth and other career ambitions
- One-of-a-kind concierge program dedicated to help the entire Mueller team discover an improved sense of workplace satisfaction, celebration, and organization
- Regular Happy Hours and company outings to socialize with colleagues, have fun, and strengthen the team.
- Fully stocked kitchen so no one ever has to skip breakfast or lunch to meet their deadlines