What are the responsibilities and job description for the Senior System Engineer position at The Mice Groups, Inc.?
Systems Technology Lead
π Goodyear, Arizona (100% On-site)
π 6 Month Contract | Potential for Contract-to-Hire
About the Role
We are seeking a proactive and tech-savvy DC Systems Technology Lead to support the launch and ongoing operations of a new Direct-to-Consumer distribution center in the Phoenix area. This is a unique opportunity to be the first technician on-site, with the potential to grow into a leadership role as the team expands.
Key Responsibilities
- Support and maintain warehouse systems including WMS (Manhattan Active), WES, MHE, and WCS
- Manage and resolve support tickets; participate in on-call rotation
- Act as the primary technical liaison for warehouse operations and business teams
- Assist with system configuration, deployment, and vendor coordination
- Provide feedback on system capabilities and process improvements
- Offer basic desktop and network troubleshooting as the on-site IT support liaison
- Contribute to backlog management, UAT approvals, and Agile-based initiatives
Qualifications
- Experience with Warehouse Management Systems (Manhattan Active WMS is a plus)
- Strong communication and problem-solving skills
- Comfortable with desktop and basic network troubleshooting
- Proficiency in MS Office or Google Workspace and project management tools
- Ability to work independently in a fast-paced, startup-like environment
- Willingness to travel occasionally, including potential international travel
- Familiarity with Agile methodologies is a plus
Why Apply?
- Be part of a high-impact warehouse launch
- Opportunity to grow into a leadership role
- Work closely with cross-functional teams and cutting-edge logistics technology
Salary : $25 - $32