Demo

Business Office Assistant

The McGuire Group Health Care Facilities
Tonawanda, NY Full Time
POSTED ON 11/23/2025
AVAILABLE BEFORE 12/22/2025
RATE: $18 - $18.50/hr.

SHIFT: Full-Time, Mon-Fri, Days

JOB SUMMARY: The Business Office Assistant supports the efficient operation of the facility's financial systems, ensuring compliance with federal, state, and local requirements.

Responsibilities

Assists in calculating and recording daily census reports.

Communicates payer changes to the corporate Census Team and Medicaid Coordinator.

Aids in meeting with residents/families to gather financial information for billing and Medicaid applications.

Assists in creating and maintaining resident/patient financial files.

Supports management of the facility's petty cash account.

Helps manage resident/patient spending accounts.

Prepares and mails quarterly resident/patient spending account statements.

Processes resident/patient bills from outside vendors.

Assists in preparing, posting, and recording data on the deposit schedule; sends reports to Corporate.

Makes daily bank deposits.

Assists in preparing month-end reports and balancing accounts for petty cash, meal ticket money, resident spending accounts, and beauty shop.

Participates in the monthly review of aged accounts.

Reviews account ledgers; records account adjustments, updates computer postings, and issues refunds.

Contacts DSS to obtain authorizations, readmissions, and resolve NAMI questions related to pending Medicaid applications and CASA approvals.

Facilitates re-certifications and submits requested information.

Assists in managing Medicare determination/re-determination.

Verifies resident insurance, including bed hold returns.

Prepares private pay room rate correspondence and verifies rates.

Completes all aspects of private billing and posting of payments received.

Distributes resident/patient status notifications electronically regarding financial status.

Obtains custodial authorizations for MLTC, Managed Medicaid, and PACE residents.

Assists in managing VA paperwork.

Notifies residents and/or designated representatives within 48 hours of Medicare/insurance discontinuation in collaboration with the RCCs.

Reviews resident mail prior to forwarding for payments intended for facility accounts.

Files Rep Payee for long-term residents or those applying for Medicaid.

Completes yearly Rep Payee reports as applicable.

Processes change of address notifications.

Follows up on private collections, collects co-pays, and outpatient services.

Tracks and provides required DOH information on resident vaccination records and RHCF-4 statistics.

Participates in weekly Rehab meetings.

Required Skills & Abilities

Maintains resident rights.

Adheres to HIPAA privacy, security, and confidentiality standards.

Follows universal precautions and infection control procedures.

Meets acceptable time and attendance requirements.

Complies with facility dress code.

Performs duties with accuracy and timeliness.

Exhibits a spirit of teamwork, a positive attitude, and conflict resolution skills among co-workers.

Interacts positively with residents, family members, and visitors under various conditions.

Assists in answering facility-related questions.

Qualifications

Minimum: Associate's degree; Preferred: Bachelor's degree.

Minimum: 3 years of experience working in a finance office, preferably in a long-term care setting.

Benefits

Weekly Paychecks

Same-Day Pay Options

Paid Time Off

Health, Dental, Life Insurance

Referral Bonus up to $500/referral

Retirement/401k

Salary : $18 - $19

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