What are the responsibilities and job description for the Remote Data Entry/Customer Service/Live Chat Agent position at The Maryland Center for Hospitality Training?
We are looking for a Remote Data Entry, Customer Service, and Live Chat Agent to join our team. This role involves entering and managing data, assisting customers via phone, email, and chat, and providing real-time support.
Responsibilities:
- Enter and update customer data accurately.
- Respond to customer inquiries via phone, email, and live chat.
- Provide product or service information and resolve issues.
- Handle multiple chat sessions efficiently.
- Maintain accurate records and ensure data confidentiality.
Requirements:
- High school diploma (or equivalent); prior experience is a plus.
- Good typing skills and attention to detail.
- Strong written and verbal communication skills.
- Ability to multitask and work independently.
- Reliable internet connection and a quiet workspace.
Job Details:
- Type: Full-time / Part-time (Remote)
- Flexible working hours