What are the responsibilities and job description for the Food Runner position at The Mark Hotel?
The Mark Restaurant by Jean-Georges is Seeking Experienced Food Runners!
THE BRAND
Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.
POSITION SUMMARY
The Food Runner is responsible for ensuring a seamless flow of service between the kitchen and the dining room. They assist the service team by delivering dishes accurately, promptly, and gracefully, while maintaining the high standards of hospitality and service excellence expected at The Mark.
ESSENTIAL JOB RESPONSIBILITIES
- Deliver food and beverages from the kitchen to guests in a timely and precise manner
- Ensure each plate matches the order ticket, is properly garnished, and presented to guests as intended by the chef
- Assist servers by monitoring tables and anticipating guest needs, such as replenishing water or resetting tables between courses
- Communicate effectively with the kitchen and service staff to coordinate course pacing and special requests
- Maintain the cleanliness and organization of service stations and work areas
- Support servers with polishing silverware, glassware, and preparing service items
- Follow the proper steps of service, etiquette, and team standards for guest interaction when assisting tables
- Complete side work and additional tasks as directed by management
- Uphold health, safety, and sanitation guidelines at all times
KNOWLEDGE, EXPERIENCE & SKILLS
- Minimum of one (1) year of restaurant experience; fine dining and high-volume experience strongly preferred
- A genuine passion for food, beverage, and hospitality
- Ability to work with a strong sense of urgency and attention to detail
- Strong teamwork and communication skills
- Polished, professional appearance and demeanor
- Ability to take direction and execute tasks consistently
- High standards for cleanliness and organization
- Flexible schedule availability, including days, nights, weekends, and holidays
PHYSICAL REQUIREMENTS
- Ability to perform essential job functions safely and successfully, consistent with the ADA, FMLA, and other federal, state, and local standards
- Must be able to lift and carry up to 25 lbs.; stand and walk for prolonged periods of time; and climb steps regularly
- Ability to maneuver quickly through a fast-paced environment, bend, reach, and extend arms as needed
COMPENSATION
The base pay range for this position is minimum wage, with a tip credit taken when applicable. The determination of a specific employee’s pay within the range depends on factors including, but not limited to, prior employment history, job-related knowledge, qualifications, and skills.
Jean-Georges is an Equal Opportunity Employer.
Source: The Mark Hotel