What are the responsibilities and job description for the Desktop Support Technician (1147165) position at The Judge Group?
Location: Schuyler, NE
Salary: $20.00 USD Hourly - $21.00 USD Hourly
Description: Our client is currently seeking a Desktop Support Technician
Position Requirements
Includes, but is not limited to, software and hardware support via deskside support or remote support.
The candidate will troubleshoot and repair software and hardware issues reported by end users.
Experience with Active Directory, including user deletion and password resets.
Experience with SCCM to reimage, update, and install software packages or push out Windows or Security updates.
Experience working in-house in a corporate or manufacturing plant environment.
Experience with the ServiceNow ticketing tool
Some Key Job Responsibilities
Work as a Level 2 desktop support. Work on tickets escalated from Level 1
Provide in-person assistance to the end users
Provide remote assistance when needed
Hardware and software troubleshooting and repair
Hands and feet support for troubleshooting data room devices with instructions and guidance from other towers
Responsible for hardware and software upgrades and troubleshooting
Troubleshoot Software and Hardware Issues with Remote users
We diagnose and repair Windows desktops and laptops
We deploy and configure new PC equipment, including data transfers
Break-fix – Component-level PC peripherals repair and Concierge-type customer service
Maintain accurate data on Customer PC inventory, Replacements, and Repairs
Triage all problems to determine the cause and resolution
Diagnose and repair PC-level hardware issues.
Call the OEM to have warranty devices repaired or replaced
Proactively update all service calls and keep end-users updated
Provide services promptly to meet customer Service Level Agreements
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact: shabeeb@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Salary: $20.00 USD Hourly - $21.00 USD Hourly
Description: Our client is currently seeking a Desktop Support Technician
Position Requirements
Includes, but is not limited to, software and hardware support via deskside support or remote support.
The candidate will troubleshoot and repair software and hardware issues reported by end users.
Experience with Active Directory, including user deletion and password resets.
Experience with SCCM to reimage, update, and install software packages or push out Windows or Security updates.
Experience working in-house in a corporate or manufacturing plant environment.
Experience with the ServiceNow ticketing tool
Some Key Job Responsibilities
Work as a Level 2 desktop support. Work on tickets escalated from Level 1
Provide in-person assistance to the end users
Provide remote assistance when needed
Hardware and software troubleshooting and repair
Hands and feet support for troubleshooting data room devices with instructions and guidance from other towers
Responsible for hardware and software upgrades and troubleshooting
Troubleshoot Software and Hardware Issues with Remote users
We diagnose and repair Windows desktops and laptops
We deploy and configure new PC equipment, including data transfers
Break-fix – Component-level PC peripherals repair and Concierge-type customer service
Maintain accurate data on Customer PC inventory, Replacements, and Repairs
Triage all problems to determine the cause and resolution
Diagnose and repair PC-level hardware issues.
Call the OEM to have warranty devices repaired or replaced
Proactively update all service calls and keep end-users updated
Provide services promptly to meet customer Service Level Agreements
By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
Contact: shabeeb@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Salary : $20 - $21