Personal Lines Account Manager

Job Description

Personal Lines Account Manager

Job Summary

Seeking a highly motivated and experienced Personal Lines Account Manager to join a team. This role involves managing a high-volume book of personal lines insurance business, ensuring exceptional client service, and maintaining strong relationships with clients. The ideal candidate will possess a strong understanding of personal lines insurance, excellent communication skills, and the ability to work independently in a fast-paced environment.

Compensation Package

• Salary: $51,000 annually
• Competitive benefits package, 401(k), paid time off, professional development opportunities, etc.
  
  

Responsibilities

• Manage a high-volume book of personal lines insurance business, ensuring timely and accurate completion of tasks.
• Build and maintain strong client relationships, providing excellent service and advocacy.
• Handle renewals, service requests, claims, billing, and new policy processing.
• Maintain a thorough understanding of market appetites, underwriting guidelines, and submission procedures.
• Review applications, policies, endorsements, and audits for accuracy.
• Conduct loss/claim analysis and prepare summaries.
• Coordinate expiration lists with the department manager to secure renewal business information.
  
  

Qualifications/Requirements

• Education: Bachelor’s degree or equivalent work experience preferred.
• Experience:
• Minimum of 3-7 years of personal lines high-net-worth account management experience required.
• Experience with Applied/Epic or similar agency management software preferred.
• Licenses: Property & Casualty License required.
• Skills:
• Strong administrative and computing skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Excellent written and verbal communication skills, with the ability to actively listen and problem-solve independently.
• Ability to multi-task, prioritize, and maintain discretion with sensitive information.
• Self-motivated, driven, and able to work effectively under deadlines.
• Professional demeanor and positive attitude.
  

Disclaimer: Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.