Customer Service Rep

Job Description

Insurance Account Coordinator

Job Summary

Seeking a detail-oriented and dedicated Insurance Account Coordinator to join a team. The ideal candidate will play a pivotal role in supporting the clients by managing various insurance-related processes, ensuring accuracy, and delivering exceptional service. This position requires a professional with a strong background in insurance operations, excellent organizational skills, and the ability to work collaboratively with team members and clients.

Compensation Package

• A market-aligned salary
• Comprehensive benefits
• Opportunities for professional development and growth
  
  

Responsibilities

As an Insurance Account Coordinator, your key responsibilities will include:

• Processing and managing the following for clients:
• Endorsement requests
• New and renewal business, including binding, issuing certificates, and Auto ID cards
• Daily certificate requests
• Audits
• Monthly reports
• Policy booklets and/or electronic versions of policies
• Preparing and issuing pre-renewal summaries
• Ordering loss runs and preparing premium and loss summaries
• Supporting the account team, including Account Managers and management, with additional tasks as assigned
  

Qualifications/Requirements

To be successful in this role, you should meet the following qualifications:

• Education and Experience:
• High school diploma, plus specialized training in insurance operations
• A minimum of three years of experience interacting with agents, insurance companies, and policyholders
• Proven experience handling insurance-related paperwork, including policy applications, changes, and renewals
• Certificates, Licenses, and Registrations:
• Arkansas Property and Casualty license