Commercial Lines Senior Client Manager

Job Description

Commercial Lines Senior Account Manager

Job Summary

Seeking a highly motivated and experienced Commercial Lines Senior Account Manager to join a dynamic team. This role is an excellent opportunity for a professional with a strong background in commercial account management to contribute to a growing organization. The successful candidate will manage a high-volume book of business, build strong client relationships, and ensure the delivery of exceptional service. This is a hybrid position, requiring in-office presence three days per week.

Compensation Package

• Salary: $70,000 - $75,000 annually
• Benefits: Comprehensive benefits package, including 401(k)
• Work Arrangement: Hybrid (3 days in-office per week)
  
  

Responsibilities

• Manage a high-volume book of commercial insurance business, ensuring timely and accurate completion of all tasks.
• Build and maintain strong client relationships, providing exceptional service and advocacy.
• Handle renewals, service requests, claims, billing, and new policies.
• Maintain a thorough understanding of market trends, underwriting guidelines, and submission procedures.
• Review applications, policies, endorsements, and audits for accuracy.
• Coordinate expiration lists with the department manager to secure renewal business information.
  
  

Qualifications/Requirements

• Bachelor’s degree or equivalent work experience (preferred).
• Minimum of 3 years of experience in Commercial Account Management.
• Active Property & Casualty License (required).
• Valid driver’s license and insurance (required).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with Applied/Epic or similar agency management software (preferred).
• Strong administrative and organizational skills, with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills, with the ability to actively listen and problem-solve independently.
• Self-motivated, driven, and capable of working both independently and collaboratively.
• Professional demeanor and positive attitude.
• Ability to maintain confidentiality and handle sensitive information with discretion.