Front Desk Receptionist- Wellness Coordinator

Front Desk Wellness Coordinator – Wake Forest, NC

$15–$18/hour Based on Experience Bonus | Part Time to Full Time | In-Person

We are seeking an organized, personable, and detail-oriented Front Desk Wellness Coordinator to join our Raleigh team. This position is ideal for someone who enjoys working directly with patients, providing excellent customer service, and contributing to a positive, professional wellness environment.

Key Responsibilities

• Greet patients and members upon arrival and complete check-in procedures
• Answer incoming phone calls and respond to electronic messages in a timely and professional manner
• Schedule, confirm, and manage appointments using clinic scheduling systems
• Process payments and support point-of-sale functions
• Educate patients on available membership and package options
• Support patient retention and clinic sales goals
• Maintain accurate records and complete basic reporting tasks
• Provide general administrative and front desk support to ensure smooth daily clinic operations
• Help create a welcoming, efficient, and professional patient experience
  
  

Compensation & Hours

• $15–$18 per hour, based on experience monthly performance bonuses
• Bonus opportunities based on individual and clinic performance
• Approximately 25–35 hours per week
• Part-time, in-person position
  
  

Preferred Qualifications

• Strong customer service and interpersonal communication skills
• 1 year of sales experience required
• 2 years of customer service experience preferred
• Prior front desk, receptionist, healthcare, wellness, or administrative experience preferred
• Comfortable using phone systems, scheduling software, electronic records, and point-of-sale systems
• Confident discussing services, memberships, and packages with patients
• Ability to multitask, stay organized, and work efficiently in a fast-paced environment
• Dependable, professional, positive, and team-oriented
  
  

Benefits

• Employee discount
• Part-time scheduling
• Bonus opportunities
• Supportive team environment
• Opportunities for professional growth and development
  
  

Job Type: Part-time to Full- time

Work Location: In person – Wake Forest, NC

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