What are the responsibilities and job description for the Dental Front Desk Receptionist / Patient Coordinator position at Sean M Hamilton, DDS, PLLC?
About Our Practice
We are a busy, patient-centered dental office in Goldsboro looking for a warm, organized, and reliable Dental Front Desk Receptionist to join our team. We pride ourselves on delivering exceptional care and making every patient feel right at home from the moment they walk through our doors.
Key Responsibilities
- Greet patients warmly, check them in and out, and manage patient flow.
- Answer multi-line phones, respond to patient inquiries, and confirm upcoming appointments.
- Schedule, reschedule, and optimize the daily provider schedule for maximum efficiency.
- Verify patient dental insurance benefits, collect co-pays and payments, and handle basic billing tasks.
- Maintain neat, accurate, and confidential patient records in practice management software.
Required Qualifications & Skills
- Experience: Minimum 1 to 2 years of front office or receptionist experience preferred, ideally in a dental or medical office.
- Communication: Exceptional verbal and written communication skills with a friendly, professional demeanor.
- Multitasking: Ability to juggle phone calls, patient check-ins, and scheduling in a fast-paced environment.
Technical Skills: Familiarity with dental office software/scheduling systems (e.g., Dentrix, or Eaglesoft) and basic computer literacy.
Pay: $15.00 - $20.00 per hour
Expected hours: 32.0 per week
Benefits:
- 401(k) matching
- Continuing education credits
- Employee discount
- Paid time off
- Uniform allowance
Work Location: In person
Salary : $15 - $20